Char-Broil 463821908 manual Troubleshooting, Emergencies Possible Cause Prevention/Solution

EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.

Emergencies	Possible Cause	Prevention/Solution
Gas leaking from	• Damaged hose.	• Turn off gas at LP tank or at source on natural gas systems. If
cracked/cut/burned		anything but burned, replace valve/hose/regulator. If burned,
hose.		discontinue use of product until a plumber has investigated cause
		and corrections are made.
Gas leaking from LP	• Mechanical failure due to rusting or	• Replace LP tank.
tank.	mishandling.
Gas leaking from LP	• Failure of tank valve from mishandling or	• Turn off LP tank valve. Return LP tank to gas supplier.
tank valve.	mechanical failure.
Gas leaking between	• Improper installation, connection not	• Turn off LP tank valve. Remove regulator from tank and visually
LP tank and regulator	tight, failure of rubber seal.	inspect rubber seal for damage. See LP tank Leak Test and
connection.		Connecting Regulator to the LP tank.
Fire coming through	• Fire in burner tube section of burner due	• Turn off control knobs and LP tank valve. Leave lid open to allow
control panel.	to blockage.	flames to die down. After fire is out and grill is cold, remove burner
		and inspect for spider nests or rust. See Natural Hazard and
		Cleaning the Burner Assembly pages.
Grease fire or	• Too much grease buildup in burner area.	• Turn off control knobs and LP tank valve. Leave lid open to allow
continuous excessive		flames to die down. After cooling, clean food particles and excess
flames above cooking		grease from inside firebox area, grease cup, and other surfaces.
surface.

Troubleshooting

Problem

Burner(s) will not light using ignitor.

Continued on next page.

Possible Cause

GAS ISSUES:

•Trying to light wrong burner.

•Burner not engaged with control valve.

•Obstruction in burner.

•No gas flow.

•Vapor lock at coupling nut to LP tank.

•Coupling nut and LP tank valve not fully connected.

ELECTRICAL ISSUES:

•Electrode cracked or broken; “sparks at crack.”

•Electrode tip not in proper position.

•Wire and/or electrode covered with cooking residue.

•Wires are loose or disconnected.

•Wires are shorting (sparking) between ignitor and electrode.

Prevention/Solution

•See instructions on control panel and in Use and Care section.

•Make sure valves are positioned inside of burner tubes.

•Ensure burner tubes are not obstructed with spider webs or other matter. See cleaning section of Use and Care.

•Make sure LP tank is not empty. If LP tank is not empty, refer to “Sudden drop in gas flow.”

•Turn off knobs and disconnect coupling nut from LP tank. Reconnect and retry.

•Turn the coupling nut approximately one-half to three-quarters additional turn until solid stop. Tighten by hand only - do not use tools.

•Replace electrode(s).

Main Burners:

•Tip of electrode should be pointing toward gas port opening on burner. The distance should be 1/8” to 1/4”. Adjust if necessary.

Sideburner (if featured):

•Tip of electrode should be pointing toward gas port opening on burner. the distance should be 1/8” to 3/16”. Adjust if necessary.

•Clean wire and/or electrode with rubbing alcohol and clean swab.

•Reconnect wires or replace electrode/wire assembly.

•Replace ignitor wire/electrode assembly.

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