EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.

Emergencies

Possible Cause

Prevention/Solution

 

 

 

Gas leaking from

• Damaged hose.

• Turn off gas at LP cylinder or at source on natural gas systems. If

cracked/cut/burned

 

anything but burned, replace valve/hose/regulator. If burned,

hose.

 

discontinue use of product until a plumber has investigated cause

 

 

and corrections are made.

Gas leaking from LP

• Mechanical failure due to rusting or

• Replace LP cylinder.

cylinder.

mishandling.

 

Gas leaking from LP

• Failure of cylinder valve from

• Turn off LP cylinder valve. Return LP cylinder to gas supplier.

cylinder valve.

mishandling or mechanical failure.

 

Gas leaking between

• Improper installation, connection not

• Turn off LP cylinder valve. Remove regulator from cylinder and

LP cylinder and

tight, failure of rubber seal.

visually inspect rubber seal for damage. See LP Cylinder Leak Test

regulator connection.

 

and Connecting Regulator to the LP Cylinder.

Fire coming through

• Fire in burner tube section of burner due

• Turn off control knobs and LP cylinder valve. Leave lid open to

control panel.

to blockage.

allow flames to die down. After fire is out and grill is cold, remove

 

 

burner and inspect for spider nests or rust. See Natural Hazard

 

 

and Cleaning the Burner Assembly pages.

Grease fire or

• Too much grease buildup in burner area.

• Turn off control knobs and LP cylinder valve. Leave lid open to

continuous excessive

 

allow flames to die down. After cooling, clean food particles and

flames above cooking

 

excess grease from inside firebox area, grease tray, and other

surface.

 

surfaces.

 

 

 

Troubleshooting

Problem

Burner(s) will not light using ignitor.

(See Electronic Ignition Troubleshooting also)

Continued on next page.

Possible Cause

GAS ISSUES:

Trying to light wrong burner.

Burner not engaged with control valve.

Obstruction in burner.

No gas flow.

Vapor lock at coupling nut to LP cylinder.

Coupling nut and LP cylinder valve not fully connected.

ELECTRICAL ISSUES:

Electrode cracked or broken; “sparks at crack.”

Electrode tip not in proper position.

Wire and/or electrode covered with cooking residue.

Wires are loose or disconnected.

Wires are shorting (sparking) between ignitor and electrode.

Prevention/Solution

See instructions on control panel and in Use and Care section.

Make sure valves are positioned inside of burner tubes.

Ensure burner tubes are not obstructed with spider webs or other matter. See cleaning section of Use and Care.

Make sure LP cylinder is not empty. If LP cylinder is not empty, refer to “Sudden drop in gas flow.”

Turn off knobs and disconnect coupling nut from LP cylinder. Reconnect and retry.

Turn the coupling nut approximately one-half to three-quarters additional turn until solid stop. Tighten by hand only - do not use tools.

Replace electrode(s).

Main Burners:

• Tip of electrode should be pointing toward gas port opening on burner. The distance should be 1/8” to 1/4”. Adjust if necessary.

Sideburner:

Tip of electrode should be pointing toward gas port opening on burner. the distance should be 1/8” to 3/16”. Adjust if necessary.

Clean wire and/or electrode with rubbing alcohol and clean swab.

Reconnect wires or replace electrode/wire assembly.

Replace ignitor wire/electrode assembly.

• Dead battery.

• Replace with a new AA-size alkaline battery.

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Char-Broil 463821909 manual Troubleshooting, Emergencies Possible Cause Prevention/Solution