Troubleshooting
Problem | Possible Cause | Prevention/Cure |
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Burner will not light | Wire and/or electrode | Clean wires and/or electrode with rubbing alcohol and clean swab. |
using ignitor. | covered with cooking residue. |
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| Electrode and burner are wet. | Wipe dry with cloth. |
| Electrode cracked or broken, | Replace electrode. |
| “sparks at crack”. |
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| Wire is loose or disconnected. | Reconnect or replace ignitor wire. |
| Wire is shorting (sparking) | Replace ignitor wire. |
| between ignitor and electrode. |
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| Bad ignitor. | Replace ignitor. |
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Burner(s) will not | No gas flow. | Turn gas on at source. |
match light. |
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| Obstruction of gas flow. | Clean burner tubes. |
| Disengagement of burner to | Reengage burner and valve. |
| valve. |
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| Is grill assembled correctly? | Check assembly steps in manual. |
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Flames blow out. | High or gusting winds. | Turn front of grill to face wind or increase flame height. |
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| Grease buildup. | Clean grill. |
| Excessive fat in meat. | Trim fat from meat before grilling. |
| Excessive cooking temperature. | Adjust (lower) temperature accordingly. |
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Persistent grease | Grease trapped by food | Turn knobs to OFF. Turn gas off at gas source. Leave lid in position and |
fire (can damage | buildup around burner system. | let fire burn out. After grill cools, remove and clean all parts. |
the appearance of |
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steel panels and | Grease soaked into briquets. | Replace briquets. If cooking with fatty meats, remove briquets. |
aluminum castings |
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on the grill). |
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Flashback... | Burner and/or burner tubes are | Clean burner and/or burner tubes. |
(fire in burner tube(s) | blocked. |
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16 • 4638220
