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| Technical Information | |
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Troubleshooting Guide |
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| Symptom | Cause(s) | Action(s) |
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| General low light intensity | · | Dirty lens assembly | · | Clean the fixture regularly |
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| · | Misaligned lens assembly | · | Install lens assembly properly | ||
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| A single tri color LED | · | Faulty LED | · | Replace the LED board | |
| does not illuminate | · | Faulty LED board | · | Replace the LED board | |
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| A group of | · | Faulty LED | · | Replace the LED board | |
| · | Faulty LED board | · | Replace the LED board | ||
| does not illuminate | |||||
| · | Faulty LED driver | · Replace the LED driver board | |||
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| None of the LEDs are | · | Faulty LED PCB | · | Replace the LED board | |
| · | Faulty LED Driver PCB | · Replace the LED driver board | |||
| illuminating | |||||
| · | Faulty main PCB | · Replace the Display / Main board | |||
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| Breaker/Fuse keeps | · | Excessive circuit load | · | Check total load placed on the electrical circuit | |
| blowing | · | Short circuit along the power wires | · Check for a short in the electrical wiring | ||
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| · | No power | · Check for power on power outlet | ||
| Fixture does not power up | · | Loose or damaged power cord | · | Check power cord | |
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| · | Blown internal fuse | · | Replace internal fuse | |
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| · | Faulty internal power supply | · | Replace internal power supply | |
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| · | Wrong DMX addressing | · Check Control Panel and unit addressing | ||
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| · | Damaged DMX cables | · | Check DMX cables | |
| Fixture does not respond | · | Wrong polarity on the controller | · | Check polarity switch settings on the controller | |
| to DMX | · | Loose DMX cables | · | Check cable connections | |
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| · | Faulty DMX interface | · | Replace Main PCB | |
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| · | Faulty Main PCB | · | Replace Main PCB | |
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| · | Non DMX cables | · | Use only DMX compatible cables | |
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| · | Bouncing signals | · | Install terminator as suggested | |
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| · Long cable / low level signal | · | Install an optically coupled DMX splitter right | ||
| DMX signal problems |
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| after fixture with strong signal | |
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| · | Too many fixtures | · | Install an optically coupled DMX splitter after | |
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| unit #32 | |
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| · | Interference from AC wires | · Keep DMX cables separated from power cables | ||
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| or black lights | |
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If you still experience technical problems after trying the above solutions, contact CHAUVET® Technical Support.
COLORado™ |
