5.TECHNICAL INFORMATION
General Troubleshooting
Symptom | Possible Cause(s) | Possible Action(s) | |
General low light intensity | Dirty LEDs | Clean the MotionDrape™ LED drape regularly | |
One LED in an LED group | Faulty (shorted) LED | Replace faulty LED | |
failed | |||
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All the LEDs in a group | Faulty (open) LED | Replace faulty LED | |
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Faulty LED cable | Replace faulty LED cable | ||
failed | |||
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Faulty LED driver | Replace faulty LED Driver box | ||
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Single MotionDrape™ LED | Faulty LED driver box | Replace faulty LED Driver box | |
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controller: All LEDs in a | Faulty drape output cable | Repair or replace faulty cable | |
drape failed |
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Faulty MotionDrape™ LED controller | Replace MotionDrape™ LED controller | ||
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| Faulty MotionDrape™ LED controller | Replace MotionDrape™ LED controller | |
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| If using DMX connection, wrong DMX address | Set the starting DMX address correctly | |
| on the corresponding controller | ||
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Multiple MotionDrape™ LED | If using proprietary serial link, wrong |
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controllers: All LEDs on a | Master/Slave setting on the corresponding | Set the starting Master/slave mode correctly | |
controller failed | controller |
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| MotionDrape™ LED controller not powered | Check power to the MotionDrape™ LED | |
| controller | ||
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| Faulty DMX cable | Repair or replace faulty cable | |
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| Excessive circuit load | Check total load placed on the electrical circuit | |
Breaker/Fuse keeps blowing |
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Short circuit along the power wires | Check for a short in the electrical wiring (internal | ||
| and/or external) | ||
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MotionDrape™ LED | No power | Check for power on Mains | |
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controller does not power | Faulty or lose power cord | Check power cord | |
up |
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Faulty internal power supply | Replace internal power supply | ||
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| Wrong DMX addressing | Check DMX controller and product addressing | |
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Product is not responding to | Wrong polarity on the controller | Check polarity switch settings on the controller | |
DMX | Lose or damaged cables | Check DMX and signal patch cables | |
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| Faulty Main PCB | Replace Display PCB | |
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| Non compatible signal patch cables | Use only compatible cables | |
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| Bouncing signals | Install terminator as suggested | |
Loss of signal on some |
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Long cable / Low level signal | Do not exceed maximum recommended length | ||
MotionDrape™ LED |
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| Install an optically coupled DMX splitter after unit | ||
controllers | Too many products | ||
#32. | |||
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| Interference from AC wires | Keep DMX and signal patch cables separated | |
| from power cables or black lights | ||
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If you still experience problems after trying the above solutions, contact
CHAUVET® Technical Support.
MotionDrape™ LED User Manual (Rev. 05) | Page 11 of 13 |
