Chauvet DJ Equipment user manual General Troubleshooting, Symptom Possible Cause Possible Action

General Troubleshooting

Symptom			Possible Cause	Possible Action
		∙ Excessive load on the circuit		∙ Make sure that the total load
External circuit				does not exceed 80% of the
				breaker or fuse nominal current
breaker or fuse
keeps blowing		∙ Short circuit along the power		∙ Check the power lines and
			lines	power cords
		∙ No energy on power outlet		∙ Check power outlet
				∙ Change to another outlet
Product does not	∙		Loose or damaged power cord	∙ Check the power cord
power up		∙	Blown fuse	∙ Replace blown fuse with a good
				one of the same type and rating
		∙	Internal problem	∙ Send product for repair
		∙ Wrong starting address on the		∙ Set the correct starting address
			fixture	on the fixture
				∙ Use the right fader(s) on the
				controller
		∙ Wrong DMX personality on the		∙ Set the correct DMX fixture’s
Fixture does not			fixture	personality
				∙ Assign the faders accordingly
respond to DMX
		∙ Wrong polarity setting on the		∙ Change the signal polarity on
			DMX controller	the controller
		∙ Loose or damaged DMX cable		∙ Check the DMX cable before
				the faulty unit
		∙	Internal problem	∙ Send product for repair
		∙ Signal cables are not DMX		∙ Replace non DMX cables with
			compatible	true DMX cables
		∙ Interference with AC or radio		∙ Keep DMX cables away from
			signals	AC wires or radio equipment
Intermittent DMX		∙ DMX cable too long		∙ Install an optically coupled DMX
				amplifier right before the fixture
Problems
				with intermittent problems
		∙ Too many fixtures connected		∙ Install an optically coupled DMX
				amplifier after unit #32
		∙	Terminator not connected	∙ Install a terminator, as indicated
				in the “DMX Primer” section.

If you still experience problems after trying the above solutions, contact

CHAUVET® Technical Support.

Page 12 of 16 Arena™ Hazer 3 User Manual (Rev. 02)