G E N E R A L T R O U B L E S H O O T I N G
General Troubleshooting
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Symptom | Solution(s) |
| Foggers |
| Dimmers | |
Lights | & Snow |
| Controllers | & Chaser | ||
Auto shut off | Check fan thermal switch reset | 9 |
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Beam is very dim or not bright | Clean optical system or replace lamp | 9 |
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| Check 220/110v switch for proper setting |
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Breaker/Fuse keeps blowing | Check total load placed on device |
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Chase is too slow | Check users manual for speed adjustment | 9 |
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Device has no power | Check for power on Mains. | 9 |
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| Check device’s fuse. (internal and/or external) |
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Fixture is on but there is no | Make sure you have the correct audio mode on the |
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movement to the audio | control switches. If audio provided via ¼” jack, make | 9 |
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| sure a live audio signal exists |
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| Adjust sound sensitivity knob |
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Fluid indicator not working | The filter tip on the end of the tube inserted into the |
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| fluid container must float freely in order to measure |
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| correctly, check to see if perhaps it is stuck |
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Fogger or Snow output has | Clean with distilled water and vinegar |
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dropped | Replace hose |
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Lamps cuts off sporadically | Possible bad lamp or fixture is overheating. | 9 |
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| Lamp may be at end of its life. |
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Light will not come on after | Some discharge lamps require a cooling off period |
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power failure | before the electronics in the fixture can kick start it | 9 |
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| again, wait 5 to 10 minutes before powering up |
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Loss of signal | Use only DMX cables | 9 | 9 |
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| Install terminator |
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Motor movements are jerky or | Possible bad motor driver or sensors | 9 |
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jumpy | Check polarity switch on controller |
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Moves slow | Check 220/110v switch for proper setting | 9 |
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No flash | 9 |
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No fog | Check fluid tank if empty |
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| Make sure green light is on (for power) |
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No laser output | Bounce mirror motor may have shifted during | 9 |
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| shipping, readjust |
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No light output | Check slip ring & brushes for contact |
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| Install bulb | 9 |
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| Call service technician |
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Relay will not work | Check reset switch |
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| Check cable connections |
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Remote does not work | Make sure connector is firmly connected to device | 9 | 9 |
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Stand alone mode | All Chauvet lighting fixtures featuring |
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| functions do not require additional settings, simply | 9 |
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| power the fixture and it will automatically enter into |
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| this mode |
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Unit wobbles when rotating | Check for damages possibly incurred during | 9 |
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| shipping |
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12 |
