General Troubleshooting
Symptom
Solution(s)
Applies to
| Foggers |
| Dimmers |
Lights | & Snow | Controllers | & Chaser |
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| Auto shut off | Check fan thermal switch reset | 9 |
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| Beam is very dim or not | Clean optical system or replace lamp | 9 |
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| bright | Check 220/110v switch for proper setting |
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| Breaker/Fuse keeps | Check total load placed on device |
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| blowing |
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| Chase is too slow | Check users manual for speed adjustment | 9 |
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Device has no power
Check for power on Mains.
Check device’s fuse. (internal and/or external)
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Fixture is not | Check DMX Dip switch settings for correct addressing |
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responding | Check DMX cables | 9 |
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| Check polarity switch settings |
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Fixture is on but there | Make sure you have the correct audio mode on the control |
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is no movement to the | switches. If audio provided via ¼” jack, make sure a live | 9 |
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audio | audio signal exists |
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| Adjust sound sensitivity knob |
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Lamps cuts off | Possible bad lamp or fixture is overheating. | 9 |
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sporadically | Lamp may be at end of its life. |
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Light will not come on | Some discharge lamps require a cooling off period before |
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after power failure | the electronics in the fixture can kick start it again, wait 5 to | 9 |
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| 10 minutes before powering up |
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Loss of signal | Use only DMX cables |
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| Install terminator | 9 | 9 | 9 | 9 |
| Note: Keep DMX cables separated from power cables or |
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| black lights. |
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Moves slow | Check 220/110v switch for proper setting | 9 |
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No flash | 9 |
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No laser output | Bounce mirror motor may have shifted during shipping, | 9 |
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| readjust |
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No light output | Check slip ring & brushes for contact |
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| Install bulb | 9 |
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| Call service technician |
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Relay will not work | Check reset switch |
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| Check cable connections |
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Remote does not work | Make sure connector is firmly connected to device | 9 | 9 |
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Stand alone mode | All Chauvet lighting fixtures featuring |
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| do not require additional settings, simply power the fixture | 9 |
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| and it will automatically enter into this mode |
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If you still have a problem after trying the above solutions, please contact CHAUVET Technical Support at the location on the next page.
SX Gobo Manual | 10 |
