Scorpion™ Storm RGX User Manual 18 4/27/2009 5:13 PM

Technical Support

Address: Service Dept.
3000 N 29th Ct, Hollywood, FL 33020 (U.S.A.)
Support (Email): tech@chauvetlighting.com
Telephone: (954) 929-1115 - (Press 4)
Fax: (954) 929-5560 - (Attention: Service)
Website: http://www.chauvetlighting.com
5. APPENDIX

DMX Primer

There are 512 channels in a DMX-512 connection. Channels may be assigned in any manner. A
fixture capable of receiving DMX 512 will require one or a number of sequential channels. The user
must assign a starting address on the fixture that indicates t he first channel reserved in the controller.
There are many different types of DMX controllable fixtures and th ey all may vary in the total number
of channels required. Choosing a start address should be plann ed in advance. Channels should
never overlap. If they do, this will result in erratic operation of th e fixtures whose starting address is
set incorrectly. You can however, control multiple fixtures of the s ame type using the same starting
address as long as the intended result is that of unison move ment or operation. In other words, the
fixtures will be slaved together and all respond exactly the same.
DMX fixtures are designed to receive data through a serial Dais y Chain. A Daisy Chain connection is
where the DATA OUT of one fixture connects to the DATA IN of the next fixture. The order in which
the fixtures are connected is not important and has no effect on h ow a controller communicates to
each fixture. Use an order that provides for the easiest and most dir ect cabling. Connect fixtures
using shielded two conductor twisted pair cable with three pin XLR m ale to female connectors. The
shield connection is pin 1, while pin 2 is Data Negative (S-) and pin 3 is Data positive (S+). CHAUVET
carries 3-pin XLR DMX compliant cables, DMX-10 (33’), DM X-4.5 (15’) and DMX-1.5 (5’)

Returns Procedure

Returned merchandise must be sent prepaid and in the original p acking, call tags will not be issued.
Package must be clearly labeled with a Return Merchandise Authori zation Number (RMA #).
Products returned without an RMA # will be refused. Call CHAUV ET and request RMA # prior to
shipping the fixture. Be prepared to provide the model number, s erial number and a brief description
of the cause for the return. Be sure to properly pack fixture, any sh ipping damage resulting from
inadequate packaging is the customer’s responsibility. CHAUVET r eserves the right to use its own
discretion to repair or replace product(s). As a suggestion, proper UP S packing or double-boxing is
always a safe method to use.
Note: If you are given an R MA #, please include the following information on a piece of
paper inside the box:
1) Your n ame
2) Your address
3) Your p hone number
4) T he RMA #
5) A bri ef description of the symptoms