General Troubleshooting

 

Symptom

Solution(s)

 

Fixture has no power

Check for power on Mains.

 

 

Check fixture’s fuse.

 

Lamps cuts off sporadically

Possible bad lamp or fixture is overheating. Check the fan. Lamp may be at end of its

 

 

life.

 

 

Motor movements are jerky or

Possible bad motor driver or sensors.

 

jumpy

 

 

 

Beam is very dim

Clean optical system or replace lamp.

 

Fixture is on but there is no

Adjust the audio sensitivity pod.

 

movement to the audio

 

 

 

Fixture does not respond to DMX

1.

DMX LED should be on. If it is not, check the DMX connector and cables for

 

 

 

proper contact.

 

 

2.

If the DMX LED is on and does not respond to the channel, check the address

 

 

 

settings and DMX polarity.

 

 

3.

If you have intermittent DMX signal problems, check the pins on connectors or

 

 

 

on PCB of the unit or the previous one.

 

 

4.

Use another DMX controller to rule out controller issues.

 

 

5.

Check if the DMX cables run near or run alongside high voltage cables that may

 

 

 

cause damage or interference to DMX interface circuit.

 

 

6.

Wrong DMX address in the unit. Set the proper address.

 

Some units do not respond to the

1.

You may have a break in the DMX cabling. Check the LED for the response of

 

Easy Controller

 

the master/ slave mode signal.

 

Does not respond to sound

1.

Check the unit that is not receiving DMX signal.

 

 

2.

Check microphone to see if it is good by tapping the microphone

 

A channel is not working well

1.

The stepper motor might be damaged or the cable connected to the PCB is

 

 

 

broken.

 

 

2.

The motor’s drive IC on the PCB might be out of condition.

If pan belt is broken

1.Turn off the main power.

2.Unscrew all the screws (A) and open the base-housing cover (B).

3.Unplug all the connect wires (C) from the arm to PC board and igniter.

4.Unscrew (D) screws to release bridge (E).

5.Unscrew the (F) screws that connect the axis gear (G).

6.Change a new belt (H) by going through all connecting wires from the base, and through the bridge to the correct position.

7.Set the gear axis back to the bridge and screw it. Note: do not press the belt.

8.Put the belt around the axis gear and motor gear.

9.Plug all the connect wires (C) that form the arm to PC board and igniter.

10.Adjust the pan home position.

11.Screw the base-housing cover (B).

DMX-1655 Manual Version 1.11

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