Cisco Systems 1711, 1712 quick start Overview, Unpacking the Box, Items You Need to Provide

To Receive a Return Materials Authorization (RMA) Number

Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.

Complete the information below, and keep it for reference.

Company product purchased from

Company telephone number

Product model number

Product serial number

Maintenance contract number

2Overview

This document describes the steps for installing your Cisco 1711 or Cisco 1712 Security Access router.

The Cisco 1711 Security Access router is a fixed configuration router that includes a 1-port analog modem card (WIC-1-AM) that is installed in the WAN interface card (WIC) slot 1. The Cisco 1711 Security Access router also includes an integrated 4-port 10/100-Mbps Ethernet switch in WIC slot 0, an onboard Fast Ethernet port external interface, and a Virtual Private Network (VPN) module in the router’s internal slot. The analog modem WIC and the switch port WIC are not field replaceable.

The Cisco 1712 Security Access router is a fixed configuration router that includes a 1-port Integrated Services Digital Network Basic Rate Interface (ISDN-BRI) S/T interface card (WIC-1B-S/T) that is installed in the WAN interface card (WIC) slot 1. The Cisco 1712 Security Access router also includes an integrated 4-port 10/100-Mbps Ethernet switch in WIC slot 0, an onboard Fast Ethernet port external interface, and a virtual private network (VPN) module in the router’s internal slot. The ISDN WIC and the switch port WIC are not field replaceable.

The Cisco 1711 and Cisco 1712 Security Access routers provide secure Internet connectivity and dial backup using the analog modem port (on the Cisco 1711) or the ISDN port (on the Cisco 1712) in the event that your primary connection fails. The switch ports and the onboard 10/100-Mbps Ethernet port enable you to configure a demilitarized zone (DMZ) using virtual local area networks (VLANs) and Cisco IOS firewall features.

Additional documentation can be found on Cisco.com.

Product Serial Number Location

The serial number label for Cisco 1711 and Cisco 1712 routers is located on the rear of the chassis, to the right of the On/Off switch.

3Unpacking the Box

When you unpack the box containing your Cisco 1711 or Cisco 1712 Security Access router, you should find the following items:

•One Cisco 1711 or Cisco 1712 Security Access router

•One blue RJ-45-to-DB-9 console cable

•One DB-9-to-DB-25 adapter

•One black power supply

•One black power supply cord

•Product documentation

Items You Need to Provide

Depending on your network environment, you may need to provide some of the following items so that you can install the router:

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