Chapter 1 Fault Management Overview
Basic Concepts and Terms
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Correlation By Root Cause
Root cause correlation is determined between alarms or event sequences. It represents a causal relationship between an alarm and the consequent alarms that occurred because of it.
For example, a
Figure 1-5 Root Cause Correlation Hierarchy Example
Ticket
A ticket represents the complete alarm correlation tree of a specific fault scenario. It can be also identified by the topmost or “root of all roots” alarm. Both Cisco ANA NetworkVision and Cisco ANA EventVision display tickets and allow drilling down to view the consequent alarm hierarchy.
Cisco Active Network Abstraction Fault Management User Guide, Version 3.6 Service Pack 1
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