C H A P T E R 4

Troubleshooting

This chapter describes these Catalyst 3750-E and Catalyst 3560-E switch troubleshooting topics:

Diagnosing Problems, page 4-1

How to Clear the Switch IP Address and Configuration, page 4-5

Finding the Switch Serial Number, page 4-6

How to Replace a Failed Stack Member, page 4-6

Diagnosing Problems

The LEDs on the front panel provide troubleshooting information about the switch. They show POST failures, port-connectivity problems, and overall switch performance. You can also get statistics from the device manager, from the CLI, or from an SNMP workstation. See the software configuration guide, the switch command reference guide on Cisco.com, or the documentation that came with your SNMP application for details.

Check Switch POST Results

As the switch powers on, it begins the power-on self-test (POST), a series of tests that runs automatically to ensure that the switch functions properly. It might take several minutes for the switch to complete POST.

When the switch begins POST, the switch status LEDs turn green. The System LED blinks green, and the other LEDs remain continuous green.

When POST completes successfully, the System LED remains green. The RPS LED remains green for some time and then returns to its operating status. The other LEDs turn off and return to their operating status. If the switch fails POST, the System and Ethernet management port LEDs are amber.

Note POST failures are usually fatal. Contact your Cisco technical support representative if your switch does not pass POST.

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Cisco Systems 3750-E, 3560-E manual Diagnosing Problems, Check Switch Post Results

3750-E, 3560-E specifications

Cisco Systems RPS (Redundant Power System) 2300, along with the 3750-E and 3560-E series switches, represents a significant technological advancement in enterprise networking. These devices are designed to enhance network reliability, scalability, and efficiency, making them integral components in modern enterprise infrastructures.

The Cisco RPS 2300 is designed to provide redundant power to specified Cisco switches, ensuring continuous operation during power disruptions. This system can support up to six devices, enhancing power reliability and reducing downtime. The modularity of the RPS 2300 contributes to its flexibility, allowing enterprises to customize their power solutions to suit their networking needs. It features dual power input, which provides an additional layer of failover capability, ensuring that even in the event of a primary power failure, the backup power system can take over seamlessly.

On the other hand, the Cisco 3750-E series switches are enterprise-class devices that offer a rich feature set to support advanced network functions. These switches come with Cisco’s StackWise technology, enabling users to stack up to nine switches in a single logical unit. This increases port density and simplifies network management. The 3750-E also supports Power over Ethernet (PoE), allowing the delivery of power directly to devices like IP phones and access points through the networking cables. The switch is equipped with high-performance Layer 3 routing capabilities, providing enhanced IP routing options for enterprise networks.

The Cisco 3560-E series switches share many of the advanced features found in the 3750-E models but focus more on providing comprehensive Layer 2 and Layer 3 capabilities in a compact design. The 3560-E series supports Cisco’s advanced security features, such as dynamic VLAN assignment and security group access control lists (ACLs). Additionally, these switches support IPv6, preparing enterprise networks for future growth and addressing requirements.

Both the 3750-E and 3560-E are equipped with energy-efficient technologies, including intelligent power management and support for Energy Efficient Ethernet (EEE), helping organizations reduce their environmental footprint and operating costs. The integration of Cisco’s robust IOS software ensures that these devices are equipped with the latest features, ensuring strong performance, security, and scalability.

In summary, Cisco's RPS 2300, 3750-E, and 3560-E series exemplify the company's commitment to delivering cutting-edge networking solutions that meet the demands of modern enterprises, focusing on reliability, advanced features, and energy efficiency.