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Troubleshooting tools
Field notices and security advisories
Follow these steps:
1. Open your browser, and go to http://www.cisco.com/.
2. Click Technical Support.
3. Click Product Support > Switches > LAN and ATM Switches > Catalyst 3560 Series Switches >
Troubleshooting.
4. Click the subject that addresses the problem that you are experiencing.
For More Information
For more information about the switch, see these documents on Cisco.com:
ReleaseNotes for the Catalyst 3750, 3560, 2970, and 2960 Switches (not orderable but available
on Cisco.com). Before installing, configuring, or upgrading the switch, refer to the release notes
on Cisco.com for the latest information.
Catalyst 3560 Switch Hardware Installation Guide (not orderable, but available on Cisco.com).
This guide provides complete hardware descriptions and detailed installation procedures.
Regulatory Compliance and Safety Information for the Catalyst 3560 Switch (order number
DOC-7816665=). This guide contains agency approvals, compliance information, and translated
warning statements.
Catalyst 3560 Switch Software ConfigurationGuide (order number DOC-7816156=). This guide
provides a product overview and detailed descriptions and procedures of the switch software
features.
Catalyst 3560 Switch Command Reference (order number DOC-7816155=). This reference
providesdetailed descriptions of the Cisco IOS commands specifically created or modified for the
switch.
Catalyst 3750, 3560, 3550, 2970, and 2960 Switch System Message Guide (order number
DOC-7816154=). This guide provides descriptions of the system messages specifically created or
modified for the switch.
Device manager online help (available on the switch)