Accessing Voice Messages

To access voice messages, select the line and press .

Note Your company determines the voice message service that your phone system uses. For the most accurate and detailed information, see the documentation for your voice message service.

Set up and Personalize Your Voice Message Service

For each line, press and follow the voice instructions.

Check for New Voice Message

Look for:

A steady red light on your message waiting indicator (above your phone screen).

A steady green light on the Messages ( ) button.

A message waiting icon on your phone screen for the line selected.

Listen to Your Voice Messages or Access the Voice Messages Menu

Press , and follow the voice instructions.

If there is a message on the active line, pressing connects you to your voice mailbox on this line. If there are no messages

on the active line and you have a message on the other (inactive) line, pressing connects you to the voice mailbox on

the inactive line. If there are no messages on either line, pressing connects you to the voice mailbox of the active line.

The Messages button lights if there is a message on either line and only the line with a message displays the message

waiting icon . You have access only to the voice mailbox of the line with a message.

Using a Handset and Speakerphone

You can use your phone with a handset or speakerphone.

Use the Speakerphone

Press to toggle speakerphone mode on or off.

Switch to the speakerphone (from the handset) during a call.

Press

, then hang up the handset.

Switch to the Handset (from a Speakerphone) During a Call

Lift the handset without pushing any buttons.

Adjust the Volume Level for a Call

Press the up or down Volume button during a call or after a dial tone.

This action adjusts the volume for the handset or speakerphone, depending on which device is in use.

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Cisco Systems 3911 manual Accessing Voice Messages, Using a Handset and Speakerphone, Adjust the Volume Level for a Call