Frequently Asked Questions
Frequently Asked Questions
Q.How Do I Configure TCP/IP Protocol?
A.To configure TCP/IP protocol, you need to have an Ethernet Network Interface
Card (NIC) with TCP/IP communications protocol installed on your system. TCP/IP is a communications protocol used to access the Internet. This section contains instructions for configuring TCP/IP on your Internet devices to operate with the cable modem in Microsoft Windows or Macintosh environments.
TCP/IP protocol in a Microsoft Windows environment is different for each operating system. Follow the appropriate instructions in this section for your operating system.
Configuring TCP/IP on Windows 95, 98, 98SE, or ME Systems
1Click Start, select Settings, and choose Control Panel.
2
3Read the list of installed network components under the Configuration tab to verify that your PC contains the TCP/IP protocol/Ethernet adapter.
4Is TCP/IP protocol listed in the installed network components list?
If yes, go to step 7.
If no, click Add, click Protocol, click Add, and then go to step 5.
5Click Microsoft in the Manufacturers list.
6Click TCP/IP in the Network Protocols list, and then click OK.
7Click the TCP/IP Ethernet Adapter protocol, and then choose Properties.
8Click the IP Address tab, and then select Obtain an IP address automatically.
9Click the Gateway tab and verify that these fields are empty. If they are not empty, highlight and delete all information from the fields.
10Click the DNS Configuration tab, and then select Disable DNS.
11Click OK.
12Click OK when the system finishes copying the files, and then close all networking windows.
13Click YES to restart your computer when the System Settings Change dialog box opens. The computer restarts. The TCP/IP protocol is now configured on your PC, and your Ethernet devices are ready for use.
14Try to access the Internet. If you cannot access the Internet, contact your service provider for further assistance.
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