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Chapter 3 Troubleshooting
Problems During First Startup
Problems During First Startup
Table
Table
Symptom | Problem | Solutions | ||
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All LEDs, | No power to router. | Perform the following tasks in order: | ||
including OK |
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| 1. | Make sure that the power switch is set to ON. |
LED, are off. |
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| 2. | Make sure that all connections to and from the power | |
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| supply are secure. |
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| 3. | Make sure that the power outlet has power. |
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| 4. | If the problem continues, the power supply could be |
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| faulty. Contact your Cisco reseller. |
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No connection to | A | Perform the following tasks in order: | ||
modem or | problem: | 1. | To make sure that you have cabled the device | |
Ethernet switch. |
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• | Improperly |
| correctly, see the “Connecting a Server, PC, or | |
(Internet LED is |
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| connected cable. |
| Workstation” section on page | |
off.) |
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• | Damaged cable. |
| “Connecting a Broadband Modem” section on | |
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| 2. | Make sure that the connectors at both ends of the |
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| cable are securely seated. |
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| 3. | Make sure that the cable is not physically damaged. |
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| If it is damaged, order another cable from Cisco, or |
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| replace it with a similar cable. |
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| Cisco 831 Router and SOHO 91 Router Hardware Installation Guide |