Cisco Systems Cisco 831 manual Problems After Router Is Running

Chapter 3 Troubleshooting

Problems After Router Is Running

Problems After Router Is Running

Table 3-2lists problems that could occur after the router has been up and running.

Table 3-2 Problems After Router Is Running

Symptom	Problem		Solutions
Problems with Ethernet	A cable-related		Perform the following tasks in order:
connection. (COMPUTER	problem:		1. Make sure that the connectors at both
LEDs 1 through 4 are off.)
	•	Disconnected	ends of the cable are secure.
		cable.	2. Make sure that the cable is not
	•	Damaged cable.	physically damaged. If it is damaged,
			order another cable from
			Cisco Systems, or replace it with a
			similar cable.
Connection to the broadband	A cable-related		Perform the following tasks in order:
or Ethernet line is intermittent	problem:		1. Make sure that the connectors at both
or lost. (The INTERNET 1
	•	Disconnected	ends of the cable are secure.
LED on the front panel is off.)
		cable.	2. Make sure that the cable is not
	•	Damaged cable.	physically damaged. If it is damaged,
			order another cable from
			Cisco Systems, or replace it with a
			similar cable.
Connection to the broadband	Problem with		Contact your broadband line or WAN
or Ethernet line is intermittent	broadband line or WAN		service provider to determine whether there
or lost. (The INTERNET 1	service.		is a problem.
LED on the front panel is off.)

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