Solve software problems

Solve common Windows problems

Error message:

"General Protection FaultException OE" "Spool32"

"Illegal Operation"

Cause

Solution

 

 

 

Close all software programs, restart Windows, and try again.

 

Select a different printer driver. If the device PCL 6 printer

 

driver is selected, switch to the PCL 5 or HP postscript level 3

 

emulation printer driver, which can be done from a software

 

program.

 

Delete all temp files from the Temp subdirectory. Determine

 

the name of the directory by opening the AUTOEXEC.BAT file

 

and looking for the statement "Set Temp =". The name after

 

this statement is the Temp directory. It is usually C:\TEMP by

 

default, but can be redefined.

 

See the Microsoft Windows documentation that came with the

 

computer for more information about Windows error

 

messages.

 

 

Solve common Macintosh problems

Table 11-1Problems with Mac OS X v10.3 and Mac OS X v10.4

The product name, IP address, or “Rendezvous” or “Bonjour” host name does not appear in the printer list box in the Printer Setup Utility.

Cause

Solution

 

 

The product might not be ready.

Make sure that the cables are connected correctly, the product is on, and the ready light is on. If you are connecting through a USB or Ethernet hub, try connecting directly to the computer or use a different port.

The wrong product name, IP address, or "Rendezvous" or "Bonjour" host name is being used.

Check the product name, IP address, or "Rendezvous" or "Bonjour" host name by printing a configuration page. Verify that the name, IP address, or "Rendezvous" or "Bonjour" host name on the configuration page matches the product name, IP address, or "Rendezvous" or "Bonjour" host name in the Printer Setup Utility.

The interface cable might be defective or of poor quality.

Replace the interface cable. Make sure to use a high-quality cable.

 

 

106 Chapter 11 Problem solve

ENWW

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HP M1120n manual Solve software problems, Solve common Windows problems, Solve common Macintosh problems

M1120n, M1120 specifications

The HP M1120 is a multifunction laser printer designed for small to medium-sized businesses that demand reliable performance and versatility. This all-in-one device combines printing, scanning, copying, and faxing capabilities, making it a valuable asset in any office setting.

One of the standout features of the HP M1120 is its fast print speed. It can produce up to 20 pages per minute, allowing users to handle large printing tasks with ease. The first page out time is also impressive, with documents ready in as little as 8.5 seconds, ensuring minimal wait time for busy professionals.

In terms of print quality, the HP M1120 uses laser technology to deliver crisp and clear text documents. Its resolution reaches up to 1200 x 1200 dpi, providing sharp graphics and detailed images that are ideal for producing professional-quality documents. The printer is also compatible with various media sizes, including A4, A5, and envelopes, making it versatile for different printing needs.

The scanning feature of the HP M1120 is equally noteworthy. Utilizing a flatbed scanner with an optical resolution of 600 x 1200 dpi, it allows for high-quality scans of documents and photos. Users can easily convert hard copies into digital formats, facilitating document management and storage.

Additionally, the HP M1120 supports copying functions, enabling fast duplication of documents. This adds to its productivity, as users can make multiple copies in a short timeframe. The inclusion of fax capabilities is a boon for businesses that still rely on fax for communication, providing an all-in-one solution for documentation needs.

The device is equipped with an intuitive control panel that simplifies operations, making navigation through its various functions seamless. It features USB connectivity, ensuring that users can easily connect the printer to their PCs for straightforward printing tasks.

A noteworthy aspect of the HP M1120 is its energy-efficient design. The printer is Energy Star certified, which means it meets strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. This not only helps reduce operational costs but also supports eco-friendly practices in the workplace.

In conclusion, the HP M1120 multifunction laser printer offers a range of features designed to enhance productivity and efficiency in office environments. With its fast printing speeds, high-quality output, and multifunction capabilities, it is an excellent choice for businesses looking for reliability in their printing and document management tasks. The combination of advanced technology and user-friendly design makes it a formidable addition to any workgroup scenario.