Problem

Cause

Solution

 

 

 

More than one sheet feeds at

The media tray might be overloaded.

Remove all media from the tray, and then

one time.

 

return some of the media to the tray. See Load

 

 

paper and print media on page 35.

 

 

 

 

The media might be wrinkled, folded, or

Verify that the media is not wrinkled, folded, or

 

damaged.

damaged. Try printing on media from a new or

 

 

different package.

 

 

 

 

The media might have been fanned before it

Load media that was not fanned. Loosen ream

 

was loaded.

by twisting paper stack.

 

 

 

 

Media might be too dry.

Load new paper that was stored properly.

 

 

 

The product does not pull

The product might be in manual feed mode.

If Manual feed appears on the product

media from the media input

 

control-panel display, press OK to print

tray.

 

the job.

 

 

Verify that the product is not in manual

 

 

feed mode and print your job again.

 

 

 

 

The pickup roller might be dirty or damaged.

Contact HP. See www.hp.com/support/

 

 

LJM1120 or the support flyer that came in the

 

 

product box.

The paper-length adjustment control in tray 1 is set at a length that is greater than the media size.

Adjust the paper-length adjustment control to the correct length.

Performance problems

Try the tips in this section if pages exit the product, but have nothing printed on them, or when the product does not print any pages.

Problem

Cause

Solution

 

 

 

Pages print but are totally blank.

The sealing tape might still be in the print

Verify that the sealing tape has been

cartridge.

completely removed from the print cartridge.

 

 

The document might contain blank pages.

Check the document that you are printing to

 

see if content appears on all of the pages.

 

 

The product might be malfunctioning.

To check the product, print a configuration

 

page.

 

 

Certain media types can slow the print job.

Print on a different type of media.

ENWW

Solve image-quality problems 95

Page 105
Image 105
HP M1120n manual Performance problems, Paper and print media on

M1120n, M1120 specifications

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