Chapter 9 Configuration Extraction Tool

Remote CET Extracts

Troubleshooting

Symptom

A command returns Informix error 23101:

 

 

Unable to load locale categories.

 

 

 

 

Probable

The INFORMIXDIR environment variable is not set correctly

 

Causes

 

 

 

 

 

Solution

Either issue the command, unsetenv INFORMIXDIR, or the command, setenv

 

 

INFORMIXDIR /usr/users/informix.

 

 

 

 

 

 

 

Symptom

A command returns Informix error 930:

 

 

Cannot connect to database server <remotehostname>

 

 

 

 

Probable

Either Informix is not installed on the remote host, or the

 

Causes

INFORMIXSERVER environment variable has been set incorrectly.

 

 

 

 

Solution

If Informix is installed, perform Step 1 of the Setup Procedure.

 

 

 

 

 

 

 

Symptom

A command returns Informix error 25596:

 

 

The INFORMIXSERVER value is not listed in the sqlhosts file or

 

 

the Registry.

 

 

 

 

Probable

Informix sqlhosts file has not been updated.

 

Causes

 

 

 

 

 

Solution

Perform Step 2 in the Setup Procedure.

 

 

 

 

 

 

 

Symptom

A command returns Informix error 951:

 

 

Incorrect password or user <yourlocaluserID> is not known on the database server.

 

 

 

 

Probable

The local host doesn’t have “friendly” access to the remote host.

 

Causes

 

 

 

 

 

Solution

Perform Step 2 of the Setup Procedure, making sure that the <remotehostaddr> used is

 

 

the same as that used in the sqlhosts file of Step 3 the setup procedure.

 

 

 

 

 

 

 

Symptom

A command returns the message:

 

 

Cisco Wan Manager (StrataView Plus) on host <hostname> is either

 

 

not installed or not accessible

 

 

 

 

Probable

The remote host does not allow remote shell access.

 

Causes

 

 

 

 

 

Solution

Perform Step 4 the setup procedure.

 

 

 

 

 

Cisco WAN Modeling Tools Guide

9-10

OL-10426-01, Rev. A0

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Cisco Systems OL-10426-01 manual Troubleshooting, Either Informix is not installed on the remote host, or
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OL-10426-01 specifications

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