Cisco Systems OL-10663-02 Troubleshooting Presence

Configuring Presence Service
How to Configure Presence Service
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CiscoUnified Communications Manager Express System Administrator Guide
OL-10663-02
Step2 show presence global
Use this command to display presence configuration settings.
Router# show presence global
Presence Global Configuration Information:
=============================================
Presence feature enable : TRUE
Presence allow external watchers : FALSE
Presence max subscription allowed : 100
Presence number of subscriptions : 0
Presence allow external subscribe : FALSE
Presence call list enable : TRUE
Presence server IP address : 0.0.0.0
Presence sccp blfsd retry interval : 60
Presence sccp blfsd retry limit : 10
Presence router mode : CME mode
Step3 show presence subscription [details | presentity telephone-number | subid subscription-id summary]
Use this command to display information about active presence subscriptions.
Router# show presence subscription summary
Presence Active Subscription Records Summary: 15 subscription
Watcher Presentity SubID Expires SibID Status
======================== ======================== ====== ======= ====== ======
6002@10.4.171.60 6005@10.4.171.34 1 3600 0 idle
6005@10.4.171.81 6002@10.4.171.34 6 3600 0 idle
6005@10.4.171.81 6003@10.4.171.34 8 3600 0 idle
6005@10.4.171.81 6002@10.4.171.34 9 3600 0 idle
6005@10.4.171.81 6003@10.4.171.34 10 3600 0 idle
6005@10.4.171.81 6001@10.4.171.34 12 3600 0 idle
6001@10.4.171.61 6003@10.4.171.34 15 3600 0 idle
6001@10.4.171.61 6002@10.4.171.34 17 3600 0 idle
6003@10.4.171.59 6003@10.4.171.34 19 3600 0 idle
6003@10.4.171.59 6002@10.4.171.34 21 3600 0 idle
6003@10.4.171.59 5001@10.4.171.34 23 3600 24 idle
6002@10.4.171.60 6003@10.4.171.34 121 3600 0 idle
6002@10.4.171.60 5002@10.4.171.34 128 3600 129 idle
6005@10.4.171.81 1001@10.4.171.34 130 3600 131 busy
6005@10.4.171.81 7005@10.4.171.34 132 3600 133 idle
Troubleshooting Presence
Step1 debug presence {all | asnl | errors | event | info | timer | trace | xml}
This command displays debugging information about the presence service.
Router# debug presence errors
*Sep 4 07:16:02.715: //PRESENCE:[0]:/presence_sip_line_update: SIP nothing to update
*Sep 4 07:16:02.723: //PRESENCE:[17]:/presence_handle_notify_done: sip stack response
code [29]
*Sep 4 07:16:02.723: //PRESENCE:[24]:/presence_handle_notify_done: sip stack response
code [29]
*Sep 4 07:16:02.791: //PRESENCE:[240]:/presence_handle_notify_done: sip stack response
code [17]