Chapter 19 Do Not Disturb

Interactions and Restrictions

For remotely parked calls, DND overrides Park Reversion:

•If Phone A activates DND Ringer Off and shares a line with Phone A-prime, when Phone A-prime parks the call, park reversion on Phone A will not ring and will honor the DND settings.

•If Phone A activates DND Call Reject, the park reversion call will not be presented to Phone A.

Pickup

For a locally placed Pickup request, Pickup overrides DND (both options). If Phone A is on DND and has initiated any type of Pickup, the Pickup call would be presented normally and it will ring Phone A.

For a remotely placed Pickup request, DND overrides Pickup.

•If Phone A (with DND Ringer Off activated) shares a line with Phone A-prime, when Phone A-prime initiates Pickup, the Pickup call to Phone A will not ring and will honor DND settings.

•If Phone A is in DND Call Reject mode, the Pickup call will not be presented to Phone A.

Hold Reversion and Intercom

Hold reversion and intercom override DND (both options), and the call gets presented normally.

MLPP and CER

MLPP (phones that are running SCCP) and CER calls override DND (both options). MLPP and CER calls get presented normally, and the phone will ring.

Callback

For the originating side, callback overrides DND. When the activating device is on DND mode (both options), the callback notification (both audio and visual) will still be presented to the user.

For the terminating side, DND overrides callback:

•When the terminating side is on DND Ringer Off, the Callback Available screen will be sent after the terminating side goes off hook and on hook.

•When the terminating side is on DND Call Reject and is available (goes off hook and on hook), a new screen will be sent to the activating device as “<DirectoryNumber> has become available but is on DND-R” if the activating device is in same cluster. Callback available notification will be sent only after the terminating side disables DND Call Reject.

Pickup Notification

For the DND Ringer Off option, only visual notification gets presented to the device.

For the DND Call Reject option, no notification gets presented to the device.

Hunt List

If a device in a Hunt List has DND Ringer Off activated, the call will get still presented to the user when a call gets made to that Hunt List. However, the DND Incoming Call Alert settings would still apply.

If a device in a Hunt List has DND Call Reject activated, any calls to that Hunt List will go to the next member and will not get sent to this device.

Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition

 

OL-18613-01

19-5

 

 

 

Page 4 Page 6
Page 5
Image 5
Cisco Systems OL-18613-01 manual Hold Reversion and Intercom, Mlpp and CER, Callback, Pickup Notification, Hunt List
Page 4 Page 6

OL-18613-01 specifications

Cisco Systems OL-18613-01 is a robust offering from one of the leading providers of networking solutions. Primarily positioned within Cisco's comprehensive lineup of products, OL-18613-01 focuses on delivering performance, scalability, and security for enterprise networks. This product is designed to facilitate seamless integrations, optimizing the delivery of services across various network architectures.

One of the standout features of OL-18613-01 is its support for advanced routing protocols. This capability enables organizations to optimize traffic management and improve service reliability across their networks. The integration of dynamic routing protocols such as OSPF and EIGRP allows businesses to create efficient paths for data transmission, greatly enhancing operational efficiency.

Another significant characteristic is its enhanced security features. OL-18613-01 includes state-of-the-art security protocols that are crucial in today's cyber threat landscape. Incorporating features like secure access controls, intrusion detection systems, and data encryption, Cisco ensures that organizations can protect their sensitive information from unauthorized access and potential breaches.

Scalability is also a key attribute of OL-18613-01, which allows businesses to grow without the need for significant infrastructure overhaul. The solution accommodates increasing traffic loads and adds new devices seamlessly, ensuring that organizations are well-equipped to handle future demands. This is particularly important for companies aiming to expand their operations or enhance their service offerings.

Additionally, OL-18613-01 embraces cutting-edge technologies such as Software-Defined Networking (SDN) and Network Function Virtualization (NFV). These technologies provide greater flexibility in network management and enable businesses to automate operations, reducing the need for manual intervention and minimizing the risk of human error.

The user-friendly interface is another feature that stands out, enabling administrators to configure and manage the system with ease. The intuitive design helps streamline workflows and improves overall management efficiency, making it suitable for organizations of all sizes.

In summary, Cisco Systems OL-18613-01 embodies a blend of advanced routing capabilities, security measures, scalability, and integration of modern technologies. Designed to meet the evolving needs of enterprise networks, it stands as a reliable choice for organizations looking to enhance their networking frameworks while ensuring high-performance and robust security.
Top Page Image Contents