Chapter 19 Do Not Disturb

Troubleshooting the Do Not Disturb Feature

where

a equals 0 (DND off) or 1 (DND on)

b equals 1 (DND ringer-off option, 1 indicates ringer-off)

d equals 1 (disable ringer), 2 (flash only), or 5 (beep only)

Troubleshooting Phones That Are Running SIP

Use the following information to troubleshoot phones that are running SIP:

debugs: sip-dnd, sip-messages, dnd-settings

show: config, dnd-settings

Sniffer traces

Troubleshooting Phones That Are Running SCCP

Use the following information to troubleshoot phones that are running SCCP:

debug: jvm all info

Sniffer traces

Troubleshooting DND Errors

Table 19-4shows symptoms and actions for DND troubleshooting.

Table 19-4 DND Troubleshooting Symptoms and Actions

Symptom

Actions

 

 

DND feature key does not display

Check the Cisco Unified Communications Manager

 

version and ensure that it is 6.0 or above.

 

Verify the button template for this phone has the DND

 

feature key.

 

Capture a sniffer trace and verify that the phone gets

 

the correct button template.

 

Verify that the phone is running an 8.3(1) and above

 

load.

 

 

DND softkey does not display

Check the Cisco Unified Communications Manager

 

version and ensure that it is 6.0 or above.

 

Verify the softkey template for this phone has DND.

 

Capture a sniffer trace and verify that the phone gets

 

the correct softkey template.

 

Verify that the phone is running an 8.3(1) and above

 

load.

 

 

 

 

 

Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition

 

 

 

 

19-16

 

OL-18613-01

 

 

 

 

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Cisco Systems OL-18613-01 Troubleshooting Phones That Are Running SIP, Troubleshooting Phones That Are Running Sccp, 19-16

OL-18613-01 specifications

Cisco Systems OL-18613-01 is a robust offering from one of the leading providers of networking solutions. Primarily positioned within Cisco's comprehensive lineup of products, OL-18613-01 focuses on delivering performance, scalability, and security for enterprise networks. This product is designed to facilitate seamless integrations, optimizing the delivery of services across various network architectures.

One of the standout features of OL-18613-01 is its support for advanced routing protocols. This capability enables organizations to optimize traffic management and improve service reliability across their networks. The integration of dynamic routing protocols such as OSPF and EIGRP allows businesses to create efficient paths for data transmission, greatly enhancing operational efficiency.

Another significant characteristic is its enhanced security features. OL-18613-01 includes state-of-the-art security protocols that are crucial in today's cyber threat landscape. Incorporating features like secure access controls, intrusion detection systems, and data encryption, Cisco ensures that organizations can protect their sensitive information from unauthorized access and potential breaches.

Scalability is also a key attribute of OL-18613-01, which allows businesses to grow without the need for significant infrastructure overhaul. The solution accommodates increasing traffic loads and adds new devices seamlessly, ensuring that organizations are well-equipped to handle future demands. This is particularly important for companies aiming to expand their operations or enhance their service offerings.

Additionally, OL-18613-01 embraces cutting-edge technologies such as Software-Defined Networking (SDN) and Network Function Virtualization (NFV). These technologies provide greater flexibility in network management and enable businesses to automate operations, reducing the need for manual intervention and minimizing the risk of human error.

The user-friendly interface is another feature that stands out, enabling administrators to configure and manage the system with ease. The intuitive design helps streamline workflows and improves overall management efficiency, making it suitable for organizations of all sizes.

In summary, Cisco Systems OL-18613-01 embodies a blend of advanced routing capabilities, security measures, scalability, and integration of modern technologies. Designed to meet the evolving needs of enterprise networks, it stands as a reliable choice for organizations looking to enhance their networking frameworks while ensuring high-performance and robust security.