Chapter 19 Do Not Disturb

How to Use the Do Not Disturb Feature

Figure 19-3 High Priority Call with DND Ringer Off Enabled on a Shared Line

Cisco Unified

Communications Manager

M

Phone A calls Phone B

Phone B'

 

rings

 

normally

IP

IP

 

Phone A

Phone B'

 

Cisco Unified Communications Manager extends the call to Phone B. Phone B will only get a Beep to indicate an incoming call. Phone B Answers and Parks the call. Park Reversion occurs and Phone B rings normally.

 

Phone B is on

 

 

DND Ringer Off

 

IP

with the DND

 

Incoming Call

 

Phone B

Alert Setting as

201291

Beep Only

 

 

 

 

 

 

Normal Call with DND and Call Forward No Answer Enabled on a Nonshared Line

The following steps show the call flow for a call that you make to a phone with both DND and Call Forward No Answer active:

1.Phone B configures Call Forward No Answer to forward calls to Phone C.

2.Phone B activates DND.

3.Phone A calls Phone B.

4.Phone B beeps and does not answer the call.

5.The call gets forwarded to phone C, which rings normally.

DND Call Reject Option

The following examples use the DND Call Reject option.

Normal Priority Call with DND Call Reject Enabled on a Nonshared Line

The following steps show the call flow for a call with Call Reject enabled on a nonshared line:

1.Phone B activates DND Call Reject with a DND Incoming Call Alert setting of Beep Only.

2.Phone A call Phone B.

3.Cisco Unified Communications Manager rejects the call with the reason User Busy.

4.Phone B gets a beep tone only.

Normal Priority Call with DND Call Reject Enabled on a Shared Line

The following steps show the call flow for a call with Call Reject enabled on a shared line:

1.Phone B activates DND Call Reject with a DND Incoming Call Alert setting of Beep Only.

2.Phone A call Phone B.

 

 

 

Cisco Unified Communications Manager Features and Services Guide for Cisco Unified Communications Manager Business Edition

 

 

 

 

19-14

 

OL-18613-01

 

 

 

 

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Cisco Systems OL-18613-01 manual DND Call Reject Option, 19-14

OL-18613-01 specifications

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