Spring Switzerland GmbH Ver. 1.61 manual Troubleshooting Guide, Error values are not valid

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6Troubleshooting Guide

Here is a list of common error messages and their meanings as well as corresponding tips on how to resolve the underlying problem. If your error message is not listed here please contact Open-E's support and service team (see section “help” above). Our staff will help you find a solution.

Open-E iSCSI does not boot, keyboard LEDs are flashing

This problem arises when you installed Open-E iSCSI into the secondary IDE slot by mistake. Open-E iSCSI is configured for and will only run in the primary IDE connector. Shut down the computer, remove Open-E iSCSI from secondary and place it into primary IDE slot. That should solve the problem.

Error: values are not valid

You have entered an invalid parameter. IP addresses have the form aaa.bbb.ccc.ddd: All four parameters range between 0 and 255 and are always separated by periods.

Error: passwords do not match

Make sure that you type the same password in each entry field. For safety reasons, the passwords are not displayed. Type slowly. Check the status of the Shift, Caps Lock, Control, and Alt-keys.

Error: No pendrive detected

You instructed Open-E iSCSI to perform a systems update, but did not supply a valid Open-E iSCSI update file. Download the latest Open-E iSCSI update file from the www.open-e.com Web site. Next, copy the upgrade file into pendrive and connect them to USB port. Please spell upgrade lower case. Finally, press update button.

Error: invalid administrator password

Administrator password cannot begin or end with a space. Spaces are not legitimate characters at the beginning and end of a password. Maybe you inadvertently hit the space bar during password entry. Reenter your password.