A P P E N D I X C

Supporting International Users

Translated and localized versions of the Cisco Unified IP Phones are available in several languages. If you are supporting Cisco Unified IP Phones in a non-English environment, refer to the following sections to ensure that the phones are set up properly for your users:

Adding Language Overlays to Phone Buttons, page C-1

Installing the Cisco Unified Communications Manager Locale Installer, page C-1

Support for International Call Logging, page C-2

Adding Language Overlays to Phone Buttons

To support the needs of international users, the button labels on the Cisco Unified IP Phones exhibit icons rather than text to indicate the purposes of the buttons. You can purchase language-specific text overlays to add to a phone. To order these language-specific overlays, go to this website:

http://www.overlaypro.com/cisco_systems?b=1

Note Phone overlays are available only for languages in which the Cisco Unified IP Phone software has been localized. All languages may not be immediately available, so continue to check the website for updates.

Installing the Cisco Unified Communications Manager Locale Installer

If you are using Cisco Unified IP Phones in a locale other than English (United States), you must install the locale-specific version of the Cisco Unified Communications Manager Locale Installer on every Cisco Unified Communications Manager server in the cluster. Installing the locale installer ensures that you have the latest translated text, user and network locales, and country-specific phone tones available for the Cisco Unified IP Phones. You can find locale-specific versions of the Cisco Unified Communications Manager Locale Installer at http://www.cisco.com/kobayashi/sw-center/telephony/callmgr/locale-installer.shtml.

For more information, refer to the “Locale Installation” section in the Cisco Unified Communications Operating System Administration Guide.

Cisco Unified IP Phone Administration Guide for Cisco Unified Communications Manager 7.1

 

OL-18985-01

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Cisco Systems OL-18985-01 appendix Supporting International Users, Adding Language Overlays to Phone Buttons

OL-18985-01 specifications

Cisco Systems OL-18985-01 is a prominent certification that focuses on the essential aspects of network management, particularly in a Cisco environment. This certification plays a crucial role for professionals aiming to validate their skills and knowledge in working with Cisco technologies, primarily within enterprise networking settings.

One of the main features of the OL-18985-01 certification is its focus on routing and switching principles. It covers vital networking concepts, including IP addressing, subnetting, and the operation of Cisco routers and switches. This knowledge is fundamental for network professionals responsible for designing, implementing, and troubleshooting network infrastructures.

Another important characteristic of OL-18985-01 is its emphasis on security protocols and features. In today's digital landscape, network security is paramount. The certification addresses security threats, solutions, and best practices, equipping candidates with the skills to protect networked assets. This includes an understanding of firewalls, VPNs, and intrusion detection systems, all integral components of a secure network architecture.

The certification also covers troubleshooting methodologies, which are critical in maintaining network health. Candidates learn to diagnose and resolve common networking issues efficiently, thereby ensuring optimal uptime and performance. The hands-on labs and simulations included in the training help reinforce these skills, enabling learners to apply theoretical knowledge in practical scenarios.

Collaboration technologies are another core focus of OL-18985-01. It highlights integration with Cisco solutions like Cisco Unified Communications, which facilitates seamless communication across various platforms. This aspect is increasingly relevant as organizations continue to adopt remote work policies and require reliable, integrated communication tools.

Additionally, OL-18985-01 delves into automation and programmability in network management. With the rapid evolution of network technologies, understanding automation tools such as Cisco DNA Center and the use of APIs becomes crucial. This knowledge prepares professionals to adapt to a network landscape that increasingly relies on intelligent, automated solutions for efficiency and scalability.

In conclusion, the Cisco Systems OL-18985-01 certification encompasses a range of essential networking skills, from routing and switching to security and automation technologies. By earning this certification, professionals not only enhance their technical capabilities but also bolster their career prospects in the ever-competitive field of information technology. With a solid understanding of Cisco’s vast networking solutions, certified individuals are better positioned to address the challenges of modern network management and contribute to the success of their organizations.