Chapter 4 Using the Call Control Window

 

Performing Call-Control Tasks in the Call Control Window

 

Table 4-1 Quick Reference Table (continued)

 

 

 

 

Desired Result

Action Performed

 

 

 

 

Retrieving

To retrieve/revert a parked call, perform the following procedure:

 

(Reverting) a

1. Perform the procedure in the “Parking a Call” section on page 2-10.

 

Parked Call

 

 

 

2.If the user does not answer the call, perform the one of the following tasks to revert the parked call:

a.Right-click the call that you want to park; then, choose Revert Park from the context-sensitive menu.

b.Click the call that you want to park; then, click the Revert Park button on the Call Control toolbar.

c.Click the call that you want to park; then, from the Actions menu, choose Revert Park.

d.On the PC keyboard, press Ctrl + P.

3.Choose the directory number to revert in the dialog box that displays. Click Revert.

The active call displays in the Call Details pane.

4.Notify the caller of the situation.

Forwarding a

See the “Using Dial Digits” section on page 3-8for information on how to perform

Call to Voice

this task.

Mail

 

 

 

Cisco CallManager Attendant Console User Guide

 

 

 

 

 

 

OL-3053-01

 

 

4-9

 

 

 

Page 9
Image 9
Cisco Systems OL-3053-01 manual Perform the procedure in the Parking a Call section on

OL-3053-01 specifications

Cisco Systems OL-3053-01 is a comprehensive course designed for networking professionals seeking to deepen their expertise in routing and switching technologies. This course is instrumental in equipping learners with the necessary skills to implement and manage networks efficiently, making it essential for those pursuing certifications or looking to advance their careers in the field of networking.

One of the main features of OL-3053-01 is its focus on the Cisco IOS (Internetwork Operating System), which is fundamental in the management of Cisco devices. Students learn about various commands, functionalities, and configurations that allow for seamless network operations. The course delves into routing protocols such as OSPF, EIGRP, and BGP, offering insights into their deployment, configuration, and troubleshooting. By mastering these protocols, learners will be prepared to design robust networks capable of handling diverse traffic loads.

Another significant aspect of the OL-3053-01 course is its emphasis on VLANs (Virtual Local Area Networks) and subnetting. This segment teaches students how to create scalable networks that improve performance and security. The course covers the best practices for designing a VLAN architecture, implementing Inter-VLAN routing, and understanding the implications of subnetting in network design.

In addition to routing and switching, students explore advanced technologies such as network security measures and Quality of Service (QoS). The course discusses firewall configurations, VPNs, and access control lists (ACLs), all crucial for securing network infrastructures. QoS principles ensure that important network traffic is prioritized, enhancing the performance of time-sensitive applications like VoIP and video conferencing.

Hands-on labs and simulations are pivotal to the OL-3053-01 experience, allowing students to apply theoretical knowledge in practical scenarios. This experiential learning approach ensures that learners can confidently manage real-world networking challenges.

Overall, Cisco Systems OL-3053-01 stands out as an essential learning pathway for networking professionals aiming to advance their skills in routing and switching. With its focus on core Cisco technologies and practical applications, this course is an invaluable asset for anyone looking to excel in the dynamic world of networking. By completing OL-3053-01, participants will not only become proficient in managing complex networks but will also enhance their career prospects in the ever-evolving tech landscape.