Appendix B Troubleshooting

MWAM System Error Messages

Error Message MWAM_FLASH-3-FLASH_LOCKED_BY_OTHER_CPU: "%s"

Explanation The other CPU within this complex is programming the shared flash, flash programming must complete before proceeding with reload

Recommended Action Wait for the other CPU to complete its flash programming operation, then reenter the CLI command.

NVRAM Error Messages

Error Message %MWAM_NVRAM-3-ERR: "%s"

Explanation An error occurred while saving/erasing the configuration from flash.

Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.

Error Message MWAM_NVRAM-5-INFO: "%s"

Explanation Information showing the state of the NVRAM configuration in the BootFlash.

Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter “OUTPUT_INTERPRETER.” Also perform a search of the Bug Toolkit “BUG_TOOLKIT.” If you still require assistance, open a case with the Technical Assistance Center via the Internet “TAC_CASE_OPEN,” or contact your Cisco technical support representative and provide the representative with the gathered information.

Error Message %MWAM_NVRAM-5-KRUSTY_NVRAM_NOT_FOUND: "%s"

Explanation Information indicating there is no NVRAM pointer.

Recommended Action This indicates either NVRAM has not initialized properly, or it is corrupted.

FUR Error Messages

Error Message %MWAM_FUR-3-ERR: "%s\n"

Explanation An error occurred while upgrading or invalidating the Field-Upgradeable ROMMON.

Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.

Multiprocessor WAN Application Module User Guide

 

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Cisco Systems OL-7469-04 appendix Nvram Error Messages, FUR Error Messages