
Appendix B Troubleshooting
MWAM System Error Messages
Error Message
Explanation Information about the
Recommended Action If this message recurs, copy the error message exactly as it appears on the console or in the system log. Research and attempt to resolve the error using the Output Interpreter “OUTPUT_INTERPRETER.” Also perform a search of the Bug Toolkit “BUG_TOOLKIT.” If you still require assistance, open a case with the Technical Assistance Center via the Internet “TAC_CASE_OPEN,” or contact your Cisco technical support representative and provide the representative with the collected information.
System Error Messages
Error Message
0x%llx at EPC: 0x%x, ERR_EPC: 0x%x"
Explanation A previously defined address trap has occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message
occurred, A_BUS_L2_ERRORS: 0x%llx, A_BUS_MEMIO_ERRORS: 0x%llx,
A_SCD_BUS_ERR_STATUS: 0x%llx"
Explanation An uncorrectable ECC error has occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message
A_BUS_L2_ERRORS: 0x%llx, A_BUS_MEMIO_ERRORS: 0x%llx, A_SCD_BUS_ERR_STATUS: 0x%llx"
Explanation A correctable ECC error has occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
Error Message
int_mask: 0x%x"
Explanation A misdirected interrupt occurred.
Recommended Action Copy the error message exactly as it appears, and report it to your technical support representative.
Multiprocessor WAN Application Module User Guide
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