TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

 

Fabric Damage (cont.)

Liquid chlorine bleach may have been

Do not pour liquid chlorine bleach directly onto load. Wipe up

 

 

 

added incorrectly.

bleach spills.

 

 

 

Undiluted bleach will damage fabrics. Do not use more than

 

 

 

recommended by manufacturer.

 

 

 

 

 

 

 

 

 

 

Do not place load items on top of bleach dispenser when

 

 

 

 

loading and unloading washer.

 

Incorrect dispenser

Clogged dispensers or laundry

Do not overfill dispenser. Overfilling causes immediate dispensing.

 

operation

products dispensing too soon.

 

 

 

 

 

Always select Fabric Softener option to assure proper dispensing.

 

 

 

 

 

 

Load dispensers before starting a cycle.

 

 

 

 

 

 

 

 

 

 

 

 

It is normal for small amounts of water to be remain in dispenser

 

 

 

at the end of the cycle.

 

 

 

Homes with low water pressure may result in residual powder

 

 

 

 

 

in the dispenser. To avoid, select a warmer wash temperature if

 

 

 

possible, depending on your load.

 

 

Liquid chlorine bleach not used in

Use only liquid chlorine bleach in the bleach dispenser.

 

 

 

dispenser.

 

 

 

 

 

 

 

 

 

 

Using single-dose

Packet not dissolving.

Make sure single-dose laundry packet is added to washer

 

laundry packet

 

basket before adding clothes. Follow the manufacturer’s

 

 

 

recommendations.

 

 

 

 

 

 

 

 

 

Error Code Appears in Display

 

 

 

 

 

 

oL (overloaded)

Load too large.

If an overload is detected, the washer will drain any water and

 

 

appears in display

 

detergent in the washer. Remove several items and add HE

 

 

 

detergent. Close lid and press START/PAUSE.

 

 

 

 

 

uL (unbalanced load)

Load not balanced. The washer is

Allow the washer to continue. If the dial is flashing and the

 

appears in display

running a load-balance correction

washer has stopped, redistribute the load, close the lid, and

 

 

routine.

press START/PAUSE.

 

 

 

 

 

LF (too long to fill)

Washer taking too long to fill.

Check plumbing for correct drain hose installation. Use drain

 

appears in display

Drain extends more than

hose form and attach securely to drainpipe or tub. Do not tape

 

 

4.5" (114 mm) into standpipe.

over drain opening. See Installation Instructions.

 

 

 

 

 

Ld (too long to drain

Washer taking too long to drain

Check plumbing for correct drain hose installation. Use drain

 

water ) appears in

water. Drain extends more than

hose form and attach securely to drainpipe or tub. Do not tape

 

display

4.5" (114 mm) into standpipe.

over drain opening.

 

 

 

Lower drain hose if the end is higher than 96" (2.4 m) above

 

 

 

the floor. Remove any clogs from drain hose. See Installation

 

 

 

Instructions.

 

 

 

 

 

HC (hot and cold

Hot and cold inlet hoses have been

This code will appear at the end of the wash cycle to indicate

 

hoses reversed)

installed incorrectly.

that cold water hose is connected to the hot water inlet and hot

 

appears in display

 

water hose is connected to the cold water inlet.

 

 

 

 

 

Sd (Excess suds)

Excessive suds in washer. Washer is

Allow the washer to continue. Use only HE detergent.

 

appears in display

running a suds reduction routine.

Always measure detergent, and base detergent quantity on

 

 

 

load size. Follow detergent manufacturer’s instructions. If the

 

 

 

dial is flashing, reselect your desired cycle using a cold wash

 

 

 

temperature, and press START/PAUSE. Do not add detergent.

 

 

 

 

 

dL (Lid cannot lock)

An item in the load may be keeping

Check for items directly under the lid.

 

appears in display

the lid from locking.

 

 

 

 

 

 

 

 

 

 

lid (Lid opened)

Washer lid left open.

Close the lid to clear the display. If the lid is left open for more

 

appears in display

 

than 10 minutes, the cycle will reset and water in the washer

 

 

 

will drain.

 

 

 

 

 

dU (Lid cannot unlock)

Objects on washer lid prevent it from

Remove objects, such as a basket of laundry, from the top of

 

appears in display

unlocking.

the washer.

 

 

 

 

 

F## code (F-type

System error code.

Press START/PAUSE once to clear the code. Then press

 

error code) appears

 

START/PAUSE again to restart washer. If code appears again,

 

in display

 

call for service.

 

 

 

17

 

 

 

Page 17
Image 17
Whirlpool WTW8800YW warranty Operation Products dispensing too soon, At the end of the cycle, Error Code Appears in Display