TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.whirlpool.com/help
for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Washer won’t run or fill, washer stops working
Check for proper water supply.
Both hoses must be attached and have water flowing to inlet valve.
Both hot and cold water faucets must be turned on.
Check that inlet valve screens have not become clogged.
Check for any kinks in inlet hoses, which can restrict water flow.
If you experience
Possible Causes
Solution
Washer not performing as expected (cont.)
Washer won’t run or fill, washer stops working (cont.)
Washer not draining/ spinning, loads are still wet
Check proper electrical supply. | Plug power cord into a grounded | |
|
| |
| Do not use an extension cord. | |
|
| |
| Ensure there is power to outlet. | |
|
|
|
| Reset a tripped circuit breaker. Replace any blown fuses. | |
| NOTE: If problems continue, contact an electrician. | |
|
|
|
Normal washer operation. | Lid must be closed for washer to run. | |
|
| |
| Washer will pause during certain phases of cycle. Do not interrupt | |
| cycle. | |
|
| |
| Washer may be stopped to reduce suds. | |
|
| |
| The washer senses the dry load with short spins that may take 2 to 3 | |
| minutes before water is added. You may hear the hum of the spins. | |
| This is normal. | |
|
| |
Washer may be tightly packed. | Remove several items, rearrange load evenly around the washplate. | |
| Do not load garments directly over the center of the washplate. Close | |
| lid and press START/PAUSE. | |
|
| |
| Add only 1 or 2 additional garments after cycle has started. | |
|
| |
| Do not add more water to the washer. | |
Not using HE detergent or | Only use HE detergent. Suds from regular detergents can slow or | |
using too much HE detergent. | stop the washer. Always measure detergent and following detergent | |
| directions based on your load requirements. | |
|
| |
| To remove suds, cancel cycle. Select RINSE, DRAIN & SPIN. Select | |
| your cycle. Press START/PAUSE. Do not add more detergent. | |
Empty pockets and use | Small items may have been caught in pump or between basket and | |
garment bags for small items. | tub, which can slow draining. | |
|
|
|
14
