Troubleshooting | Whirlpool WTW8800YC, WTW8800YW guide

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/help

for assistance and to possibly avoid a service call.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Washer won’t run or fill, washer stops working

Check for proper water supply.

Both hoses must be attached and have water flowing to inlet valve.

Both hot and cold water faucets must be turned on.

Check that inlet valve screens have not become clogged.

Check for any kinks in inlet hoses, which can restrict water flow.

If you experience

Possible Causes

Solution

Washer not performing as expected (cont.)

Washer won’t run or fill, washer stops working (cont.)

Washer not draining/ spinning, loads are still wet

Check proper electrical supply.	Plug power cord into a grounded 3-prong outlet.

	Do not use an extension cord.

	Ensure there is power to outlet.

	Reset a tripped circuit breaker. Replace any blown fuses.
	NOTE: If problems continue, contact an electrician.

Normal washer operation.	Lid must be closed for washer to run.

	Washer will pause during certain phases of cycle. Do not interrupt
	cycle.

	Washer may be stopped to reduce suds.

	The washer senses the dry load with short spins that may take 2 to 3
	minutes before water is added. You may hear the hum of the spins.
	This is normal.

Washer may be tightly packed.	Remove several items, rearrange load evenly around the washplate.
	Do not load garments directly over the center of the washplate. Close
	lid and press START/PAUSE.

	Add only 1 or 2 additional garments after cycle has started.

	Do not add more water to the washer.
Not using HE detergent or	Only use HE detergent. Suds from regular detergents can slow or
using too much HE detergent.	stop the washer. Always measure detergent and following detergent
	directions based on your load requirements.

	To remove suds, cancel cycle. Select RINSE, DRAIN & SPIN. Select
	your cycle. Press START/PAUSE. Do not add more detergent.
Empty pockets and use	Small items may have been caught in pump or between basket and
garment bags for small items.	tub, which can slow draining.

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Whirlpool WTW8800YC, WTW8800YW warranty Troubleshooting

Contents

Table of Contents Washer Safety Cleaning with Less Water Automatic Load Size Sensing WHAT’S NEW Under the LID? Deep Clean with Heater Control Panel and FeaturesNot all features and cycles are available on all models Liquid fabric softener dispenser When you select a cycle, its default settings will light upHigh Efficiency HE detergent dispenser Options Cycle GuideItems to wash Cycle Wash Spin Soil Available Cycle Details Hot High Hot High Heavy Deep CleanHot No Spin Helpful Tips Using Your WasherLoad laundry into washer Add liquid chlorine bleach or Oxi product to dispenser Press Power to turn on washerAdd HE detergent to dispenser Add liquid fabric softener to dispenser Select cycle Select cycle modifiers Select cycle options Washer MaintenanceCleaning Your Top Loading Washer Press START/PAUSE to begin wash cycle Cleaning the Dispensers Chlorine Bleach Procedure AlternativeDescription of Clean Washer Cycle Operation Cleaning the Outside of the Washer Vibration or Off-Balance TroubleshootingIf you experience Possible Causes Solution Water Leaks Troubleshooting Reduce tangling by mixing types of load items. Use Water. See Using Your Washer for loading recommendationsIf you experience Possible causes Recommended cycle for the type of garments being washed On load size and soil level At the end of the cycle Error Code Appears in DisplayOperation Products dispensing too soon Whirlpool Corporation Laundry Warranty Sécurité DE LA Laveuse Quoi DE Neuf Sous LE COUVERCLE? Choix du détergent approprié TIME/STATUS Display Affichage de durée/statut Tableau DE Commande ET CaractéristiquesPower Button Bouton de mise sous tension ECO Monitor Éco-Moniteur Spin Speed Vitesse d’essorage Cycle Modifiers Réglages des programmesSoil Level Niveau de saleté Wash Temp Témperature de lavage Lavage Guide DE Programmes’essorage Disponibles Saleté De lavage Pas de Utiliser ce programme à l’issue deSignal sonore retentit. Pour régler Chaque série de 30 lavages pour Conseils utiles Utilisation DE LA LaveuseTrier et préparer le linge Charger les vêtements dans la laveuse Verser le détergent HE Dans le distributeur Le programme de lavage ne commence Pour choisir une heure de lavage différéPour annuler un programme différé Cool Fraîche Wash Temp Température Tissus suggérés De lavage Hot ChaudeWarm Tiède Cold Froide Entretien DE LA Laveuse Nettoyage de la laveuse à chargement par le dessus Remise en marche de la laveuse Important Pour éviter tout dommage, installerHivérisation de la laveuse Dépannage Vibrations ou déséquilibre Fuites d’eau La laveuse ne fonctionne pas comme prévu La laveuse ne fonctionne pas comme prévu suite Solution Si les phénomènes Saleté de la charge Dépannage Réapparaît, faire un appel de service Un code d’erreur apparaît sur l’afficheur Garantie DES Appareils DE Buanderie DE Whirlpool Corporation U.S.A U.S.A. and Canada