Whirlpool WTW8800YC, WTW8800YW warranty On load size and soil level

TROUBLESHOOTING

First try the solutions suggested here or visit our website at www.whirlpool.com/help

for assistance and to possibly avoid a service call.

If you experience Possible Causes

Washer not performing as expected (cont.)

Solution

Load is tangling (cont.)	Wash action and/or spin speed too	Select a cycle with a slower wash action and slower spin speed.
	fast for load.	Note that items will be wetter than when using a higher speed spin.
Not cleaning or	Wash load not completely	Washer senses load size and adds correct amount of water.
removing stains	covered in water.	This is normal and necessary for clothes to move.
	Added more water to washer.	Do not add more water to washer. Adding water lifts the
		garments off the washplate, resulting in less effective cleaning.
	Washer not loaded as recommended.	Load garments in loose heaps evenly around the washplate.
		Do not load garments directly over the center of the washplate.
		Add only 1 or 2 additional garments after washer has started.
	Not using HE detergent or using too	The suds from regular detergent can prevent washer from
	much HE detergent.	operating correctly.
		Use only HE detergent. Be sure to measure correctly.
		Always measure detergent and follow detergent directions based
		on load size and soil level.
	Not using correct cycle for fabric type.	Use a higher soil level cycle option and warmer wash
		temperature to improve cleaning.
		If using Quick Wash cycle (on some models), wash only a
		few items.
		Use Whites or Heavy Duty cycle for tough cleaning.
		See the “Cycle Guide” to match your load with the best cycle.
	Not using dispensers.	Use dispensers to avoid chlorine bleach and fabric softener
		staining.
		Load dispensers before starting a cycle.
		Avoid overfilling.
		Do not add products directly onto load.
	Not washing like colors together.	Wash like colors together and remove promptly after the cycle
		is complete to avoid dye transfer.
Odors	Monthly maintenance not done as	Run the Clean Washer with affresh® cycle after every
	recommended.	30 washes. See “Washer Care” in “Washer Maintenance.”
		Unload washer as soon as cycle is complete.
	Not using HE detergent or using too	Use only HE detergent. Be sure to measure correctly.
	much HE detergent.
		Always follow the detergent directions.
		See “Washer Care” section.
Fabric Damage	Sharp items were in pockets during	Empty pockets, zip zippers, and snap or hook fasteners before
	wash cycle.	washing to avoid snags and tears.
	Strings and straps could have tangled.	Tie all strings and straps before starting wash load.
	Items may have been damaged before	Mend rips and broken threads in seams before washing.
	washing.
	Fabric damage can occur if the	Load garments in loose heaps evenly around the washplate.
	washer is tightly packed.	Do not load garments directly over the center of the washplate.
		Load items should move freely during wash to avoid damage.
		Use cycle designed for the fabrics being washed.
		Add only 1 or 2 additional garments after washer has started.
	Garment care instructions may not	Always read and follow garment manufacturer’s care label
	have been followed.	instructions. See the “Cycle Guide” to match your load with
		the best cycle.

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