USRobotics U.S. Robotics SureConnect ADSL Ethernet/USB Router manual Troubleshooting Tips, Adsl

Models: U.S. Robotics SureConnect ADSL Ethernet/USB Router

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U.S. Robotics SureConnect ADSL Ethernet/USB Router User Guide

ENET1 or

Flashing Green or

ENET 2

Orange

 

 

Off

 

On Green

USB

Flashing Green

 

 

Off

 

On Green

ADSL

Flashing Green

 

Off

Flowing data traffic.

Did not establish a physical connection between router and computer.

Established and detected a physical connection through the USB cable between router and computer.

Flowing data traffic.

Did not establish a physical connection between router and computer.

Established a DSL link.

Negotiating a DSL link. The DSL link failed.

Troubleshooting Tips

None of the LEDs illuminates when I turn on the router.

Check the connection between the power adapter, router, and wall outlet.

Confirm that you're using the power adapter that came with your U.S. Robotics SureConnect ADSL Ethernet/USB Router package.

The ADSL light is flashing or is not illuminated.

Make sure that the telephone cable connects properly at the "ADSL" port on the rear of the router and at the phone wall jack.

I can't connect to the router's configuration utility.

Possible Solution 1:

Make sure that your Ethernet or USB cables connect properly and securely.

Make sure that you've plugged in the power cord.

Possible Solution 2:

Make sure that your PC is using an IP address within the range of 192.168.1.2 to 192.168.1.254.

Make sure that the address of the subnet mask is 255.255.255.0.

file:///P/T_WRITER/Documentation/Released/9003%20(Guinness)/User%20Guide/9003%20(Guiness)%20prac%20template/troubles.htm (2 of 7) [11/6/2002 9:02:16 AM]

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USRobotics U.S. Robotics SureConnect ADSL Ethernet/USB Router manual Troubleshooting Tips, Adsl