Lexmark MS832, MS835, MS710 manual Troubleshooting 202

Troubleshooting			202
	Action	Yes	No
	Step 4	Unplug the other	Go to step 5.
	Check other electrical equipment plugged into the electrical outlet.	electrical equipment,
		and then turn on the
	Does other electrical equipment work?	printer. If the printer
		does not work, then
		reconnect the other
		electrical equipment.
	Step 5	Go to step 6.	Make sure to match the
	Check if the cables connecting the printer and the computer are inserted		following:
	in the correct ports.		• The USB symbol on
			the cable with the
	Are the cables inserted in the correct ports?		USB symbol on the
			printer
			• The appropriate
			Ethernet cable with
			the Ethernet port
	Step 6	Turn on the switch or	Go to step 7.
	Make sure the electrical outlet is not turned off by a switch or breaker.	reset the breaker.
	Is the electrical outlet turned off by a switch or breaker?
	Step 7	Connect the printer	Go to step 8.
	Check if the printer is plugged into any surge protectors, uninterruptible	power cord directly to
	power supplies, or extension cords.	a properly grounded
		electrical outlet.
	Is the printer plugged into any surge protectors, uninterruptible power
	supplies, or extension cords?
	Step 8	Go to step 9.	Connect the printer
	Check if one end of the printer cable is plugged into a port on the printer		cable securely to the
			printer and the
	and the other to the computer, print server, option, or other network
	device.		computer, print server,
			option, or other
	Is the printer cable securely attached to the printer and the computer,		network device.
	print server, option, or other network device?
	Step 9	Go to step 10.	Turn off the printer,
	Make sure to install all hardware options properly and remove any packing		remove all packing
	material.		materials, then
			reinstall the hardware
	Are all hardware options properly installed and all packing material		options, and then turn
			on the printer.
	removed?
	Step 10	Go to step 11.	Use correct printer
	Check if you have selected the correct port settings in the printer driver.		driver settings.
	Are the port settings correct?