Lexmark MS835, MS832 Solving printer problems, Unsupported option in slot x, USB port x disabled

Troubleshooting 201

Unsupported option in slot [x] [55]

1Turn off the printer.

2Unplug the power cord from the electrical outlet.

3Remove the unsupported option card from the printer controller board, and then replace it with a supported card.

4Connect the power cord to a properly grounded electrical outlet.

5Turn the printer back on.

USB port [x] disabled [56]

Try one or more of the following:

•From the printer control panel, select Continue to clear the message and continue printing. The printer discards any data received through the specified serial port.

•Select Reset active bin to reset the active bin for a linked set of bins.

•Make sure the USB Buffer menu is enabled.

Solving printer problems

•“Basic printer problems” on page 201

•“Hardware and internal option problems” on page 204

•“Paper feed problems” on page 208

Basic printer problems

The printer is not responding

Action	Yes	No
Step 1	Go to step 2.	Turn on the printer.
Make sure the printer is turned on.
Is the printer turned on?
Step 2	Press the Sleep button	Go to step 3.
Check if the printer is in Sleep mode or Hibernate mode.	to wake the printer
	from Sleep mode or
Is the printer in Sleep mode or Hibernate mode?	Hibernate mode.
Step 3	Go to step 4.	Plug one end of the
Check if one end of the power cord is plugged into the printer and the		power cord into the
other to a properly grounded electrical outlet.		printer and the other to
		a properly grounded
Is the power cord plugged into the printer and a properly grounded		electrical outlet.
electrical outlet?