Clearing jams 180 | Lexmark MS835, MS832, MS710 manual

Clearing jams

180

[x]‑page jam, remove paper, open finisher rear door. Leave paper in bin. [451]

1Open the rear staple finisher door.

2Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

3Close the staple finisher door.

4To clear the message and continue printing, select Next > > Clear the jam, press OK > .

Image 180

Lexmark MS835, MS832, MS710 manual Clearing jams 180

Contents

MS710 Series June Contents Understanding printer menus Saving money and the environment 133Securing the printer 139 Troubleshooting 184 Maintaining the printer 143Managing the printer 161 Clearing jams 163 Power consumption 237Index 250 Product information Safety information Safety informationPage Finding information about the printer Learning about the printerWhat are you looking for? Find it here Documentation User’s Guide and other publications Selecting a location for the printer Other countries and regions-See the printed Printer configurations Basic model Fully configured model Hardware option Alternative hardware option Using the printer control panel UseDisplay View the printer status Indicator light Printer status Sleep button light Printer status Installing internal options Accessing the controller boardAvailable internal options Page Page Page Installing a memory card Additional printer setup Reattach the access cover Installing an Internal Solutions Port Additional printer setup Unpack the ISP kit Page Page Page Installing an optional card Installing a printer hard disk Unpack the printer hard diskPage Page Page Removing a printer hard disk Additional printer setup Access the controller board Installing hardware options Order of installation Installing optional trays Page Page Attaching cables Additional printer setup Setting up the printer software Installing the printer software Updating available options in the printer driver For Windows usersOpen the printers folder Windows Preparing to set up the printer on an Ethernet network Click Update Now ‑ Ask PrinterNetworking For Macintosh users Installing the printer on an Ethernet network Select Ethernet connection, and then click Continue Preparing to set up the printer on a wireless network Click + Connecting the printer using the Wireless Setup Wizard Settings Network/Ports Active NIC AutoSelect a wireless connection setup From the printer control panel, navigate to Additional printer setup Follow the instructions on the printer displayPage For Macintosh users Setting up serial printing AppleTalk select the printer Add Verifying printer setup Printing a menu settingsSettings Reports Menu Settings Click Continue Finish Printing a network setup Settings Reports Network Setup Setting the paper size and type Configuring Universal paper settingsSettings Paper Menu Paper Size/Type Loading the 250‑ or 550‑sheet trayPage Page One ‑sided printing One ‑sided printing Two ‑sided printing Page Page Pull out the tray Adjust the width and length guides Loading the 2100‑sheet trayLoading A5‑size paper Pull up and slide the width guide to the position for A5Page Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page ABC ABC Loading the multipurpose feeder Pull down the multipurpose feeder door LTR Exec B5 Page Two ‑sided duplex printing Click Settings Paper Menu Linking and unlinking traysLinking and unlinking trays Click Settings Paper Menu Custom Names Settings Paper Menu Custom NamesCreating a custom name for a paper type Assigning a custom paper type name Click Settings Paper Menu Custom Types Settings Paper Menu Custom TypesAssigning a custom paper type Type a name for the paper type, and then press Using specialty media Tips on using card stockTips on using labels Paper and specialty media guide Tips on using transparencies Paper characteristicsPaper guidelines Using recycled paper and other office papers Fiber contentSelecting paper Selecting preprinted forms and letterhead Unacceptable paper examples Supported paper sizes, types, and weights Paper types and weights supported by the printerPrinter engine supports 60-176‑g/m216-47‑lb paper weights Storing paper Paper sizes supported by the printer Executive Letter Legal Folio Oficio Statement Universal Plain Paper Card Stock 163 g/m 199 g/mTransparency 146 g/m Recycled 90-176 g/m Colored Paper Adjusting toner darkness Click Settings Print Settings Quality Menu Toner DarknessPrinting a document Printing a document Settings Print Settings Quality Menu Toner Darkness Adjust the toner darkness, and then pressPrinting from a flash drive or a mobile device Printing from a flash drive Supported flash drives and file types Recommended flash drives File type Settings Security Printing confidential and other held jobsPrinting from a mobile device Storing print jobs in the printer Printing confidential and other held jobs Canceling a print job Printing information pages For Macintosh users Security Settings Help Menus listUnderstanding printer menus Paper Menu Reports Network/Ports Default Source menu Default SourcePaper menu Paper Size/Type menu Tray x Type MP Feeder SizeMP Feeder Type Configure MP menu Configure MPManual Paper Size Manual Paper Type Substitute Size menu Paper Texture menu Paper Weight menu Recycled Weight Labels WeightVinyl Labels Weight Bond Weight Paper Loading menu Universal Setup menu Custom Types menuUse Units of Measure Identify the units of measure Inches Bin Setup menu Portrait WidthPortrait Height Feed Direction Configure Bins Overflow BinAssign Type/Bin Reports menu Reports menu Network/Ports menu Active NIC menuStandard Network or Network x menu To access the menu, navigate to either of the following UseTo Network Card menu TCP/IP menu IPv6 menu Understanding printer menus 100 Wireless menu To access the menu, navigate toNetwork/Ports Network x Network x Setup Wireless Understanding printer menus 101 AppleTalk menu Standard USB menuUnderstanding printer menus 102 Understanding printer menus 103 USB Buffer Parallel x menu Understanding printer menus 104ENA Address ENA Netmask Understanding printer menus 105 Serial x menu Understanding printer menus 106 Understanding printer menus 107 Serial Buffer Smtp Setup menu Understanding printer menus 108 Security menu Confidential Print menuUnderstanding printer menus 109 Erase Temporary Data Files menu Understanding printer menus 110Repeat Job Expiration Verify Job Expiration Security Audit Log menu Set Date and Time menuUnderstanding printer menus 111 Settings menu General SettingsGeneral Settings menu Understanding printer menus 112 Understanding printer menus 113 Alarms TimeoutsUnderstanding printer menus 114 Output Lighting Understanding printer menus 115 Error Recovery Print RecoveryUnderstanding printer menus 116 Press Sleep Button Print Settings menu Flash DriveUnderstanding printer menus 117 Understanding printer menus 118 Understanding printer menus 119 Print Settings Setup menuUnderstanding printer menus 120 Finishing menu Understanding printer menus 121Download Target Resource Save Understanding printer menus 122 Separator Source Understanding printer menus 123 Staple JobRun Stapler Test Offset Pages Quality menu Job Accounting menuUnderstanding printer menus 124 Understanding printer menus 125 Utilities menu Understanding printer menus 126 XPS menu PostScript menuUnderstanding printer menus 127 PCL Emul menu Understanding printer menus 128 Understanding printer menus 129 Tray Renumber Html menu Understanding printer menus 130 Image menu Understanding printer menus 131 Help menu Understanding printer menus 132Menu item Description Using recycled paper Saving paper and tonerConserving supplies Using Eco‑Mode Saving energyReducing printer noise Avoid paper jams Adjusting Sleep mode Settings General Settings TimeoutsSettings Settings General Settings Timeouts Sleep Mode Saving money and the environment 135 Using Hibernate mode Adjusting the brightness of the printer displayClick Settings General Settings Sleep Button Settings Settings Settings General Settings Click Settings General Settings RecyclingRecycling Lexmark products Recycling Lexmark packagingPage Using the security lock feature Statement of VolatilitySecuring the printer 139 Type of memory Description Back Exit Config Menu Erasing volatile memoryErasing non‑volatile memory Disposing of a printer hard disk Configuring printer hard disk encryption Using the printer control panelUsing the Embedded Web Server Erasing printer hard disk memory Click Settings Security Disk Encryption Disk Encryption EnableFinding printer security information Cleaning the printer Cleaning the printerEmptying the hole punch box Maintaining the printer 143 Checking the status of parts and supplies Status/Supplies View Supplies Click Settings Print Settings Supply Notifications Maintaining the printer 145Click Device Status More Details Notification Description Using genuine Lexmark parts and supplies Ordering suppliesEstimated number of remaining pages Ordering toner cartridges Ordering an imaging unit Ordering staple cartridgesMaintaining the printer 147 Ordering a maintenance kit Ordering a fuser wiperMaintaining the printer 148 Type Part number Storing supplies Replacing suppliesReplacing the toner cartridge Maintaining the printer 149Page Replacing the imaging unit Page Page Replacing a staple cartridge Replacing the fuser wiper cover assembly Replacing the fuser wiper Page Moving the printer Before moving the printerPage Moving the printer to another location Shipping the printerMaintaining the printer 160 Finding advanced networking and administrator information Accessing the remote control panelModifying confidential print settings Click Settings tab Security Confidential Print Setup Copying printer settings to other printers Restoring factory default settingsClick the Copy Printer Settings Click Printer Settings Avoiding jams Load paper properlyClearing jams 163 Make sure paper lies flat in the tray Allow the paper to enter the optional mailbox bins properly Understanding jam messages and locations Use recommended paper Clearing jams 166 Jam location Printer message What to do ‑page jam, lift front cover to remove cartridge Clearing jams 167Page Page ‑page jam, open upper rear door ‑page jam, open upper and lower rear door Page ‑page jam, remove standard bin jam ‑page jam, remove tray 1 to clear duplex Clearing jams 174 ‑page jam, open tray x Clearing jams 175 ‑page jam, clear manual feeder Clearing jams 176 Clearing jams 177 Page Page Clearing jams 180 Clearing jams 181 Clearing jams 182 Page Understanding the printer messages Troubleshooting 185 Change paper source to custom type name load orientationChange paper source to paper size load orientation Check tray x connection Configuration change, some held jobs were not restored Close door or insert cartridgeClose finisher rear door Close rear door Error reading USB drive. Remove USB Error reading USB hub. Remove hubDisk full Disk must be formatted for use in this device Imaging unit very low, x estimated pages remain 84.xy Incompatible output bin xIncompatible tray x Incorrect paper size, open paper source Install bin Install TrayInsert Tray Insufficient memory for Flash Memory Defragment operation Insufficient memory, some held jobs will not be restored Insufficient memory to support Resource Save featureInsufficient memory to collate job Load staples Troubleshooting 191 Load paper source with custom type name orientationLoad paper source with paper size orientation Load paper source with paper type paper size orientation Maintenance kit low 80.xy Maintenance kit nearly low 80.xyLoad Manual Feeder with custom type name orientation Load Manual Feeder with paper size orientation Maintenance kit very low, x estimated pages remain 80.xy Network x software errorTroubleshooting 193 Memory full Troubleshooting 194 Not enough free space in flash memory for resourcesPaper changes needed Reattach bin Reinstall missing or unresponsive cartridge 31.xy Reattach bins x y Reinstall missing or unresponsive fuser 31.xy Reinstall missing or unresponsive imaging unit 31.xyRemove defective disk Remove packaging material, area name Replace maintenance kit, 0 estimated pages remain 80.xy Remove paper from standard output binReplace cartridge, 0 estimated pages remain 88.xy Replace cartridge, printer region mismatch 42.xy Restore held jobs? Serial port x disabledReplace roller kit Replace unsupported cartridge 32.xy Some held jobs were not restored Standard network software errorStandard USB port disabled Supply needed to complete job Too many disks installed Too many flash options installedToo many trays attached Tray x paper size unsupported Solving printer problems USB port x disabledBasic printer problems Unsupported option in slot x Troubleshooting 202 Troubleshooting 203 Printer display is blank Hardware and internal option problems Sheet tray problemsTroubleshooting 204 Action Yes Step Problem is solved Go to step Troubleshooting 205 Cannot detect internal optionInternal print server does not operate correctly Tray problems Troubleshooting 206 Internal Solutions Port does not operate correctly Troubleshooting 207USB/parallel interface card does not operate correctly Paper feed problems Troubleshooting 208Action Yes Step Go to step Problem is solved Jammed pages are not reprinted Solving print problems Printing problemsTroubleshooting 209 Paper jam message remains after jam is cleared Error message about reading the flash drive appears Troubleshooting 210Incorrect characters print Troubleshooting 211 Job prints from the wrong tray or on the wrong paperLarge jobs do not collate Troubleshooting 212 Print job takes longer than expectedClick File Print Advanced Print As Image OK OK Settings General Settings Print Recovery Page Protect Off Print jobs do not print Printing slows down Tray linking does not work Settings General Settings Timeouts Print Timeout Unexpected page breaks occur Print quality problems Troubleshooting 216Characters have jagged or uneven edges Clipped pages or images Troubleshooting 217 Compressed images appear on prints Troubleshooting 218 Gray background on prints Troubleshooting 219 Horizontal voids appear on prints Troubleshooting 220 Incorrect margins on prints Troubleshooting 221 Paper curlPrint irregularities Troubleshooting 222 Troubleshooting 223 Print is too dark Troubleshooting 224 Print is too light Troubleshooting 225 Printer is printing blank pages Troubleshooting 226 Printer is printing solid black pages Troubleshooting 227 Repeating defects appear on prints Troubleshooting 228 Shadow images appear on printsSkewed print Troubleshooting 229 Streaked horizontal lines appear on prints Troubleshooting 230 Streaked vertical lines appear on prints Toner specks appear on prints Toner fog or background shading appears on prints Troubleshooting 232 Toner rubs off Troubleshooting 233 Settings General Settings Quiet Mode OnTransparency print quality is poor Uneven print density Troubleshooting 234 Vertical voids appear on prints Troubleshooting 235 Embedded Web Server does not openContacting customer support Tech Library MailLive chat Product information Edition notice237 June Trademarks 238 Licensing notices Noise emission levels239 Meter average sound pressure, dBA EU waste electronics information Product disposalStatic sensitivity notice 240 Temperature information Power consumptionLaser notice Laser advisory label Mode Description Power consumption Watts 242 Industry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity 243 Regulatory notices for wireless products Modular component noticeExposure to radio frequency radiation Industry Canada Canada 245 246 ΤΗΣ Οδηγιασ 1999/5/ΕΚ Lexmark International, Inc., Lexington, KY 247 Extent of limited warranty 248 Patent acknowledgment 249 Symbols NumericsPage Page Page Page Page