Manuals / Lexmark / Computer Equipment / Printer

Lexmark MS835 Print quality problems, Characters have jagged or uneven edges, Troubleshooting 216

Models: MS832 MS710 MS835

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Troubleshooting

216

Print quality problems

Characters have jagged or uneven edges

Action

 

Yes

No

 

 

 

 

Step 1

 

Go to step 2.

Select a font that is

a Print a font sample list to check if the fonts you are using are supported

 

supported by the

by the printer.

 

printer.

1

From the printer control panel, navigate to:

 

 

 

Menus > Reports > Print Fonts

 

 

2

Select PCL Fonts or PostScript Fonts.

 

 

bResend the print job.

Are you using fonts that are supported by the printer?

 

Step 2

The problem is solved. Contact customer

Check if the fonts installed on the computer are supported by the printer.

support.

Are the fonts installed on the computer supported by the printer?

 

Clipped pages or images

ABCDE ABCDE ABCDE

Leading edge

Trailing edge

Action

Yes

No

 

 

 

Step 1

Go to step 2.

The problem is solved.

aMove the width and length guides in the tray to the correct positions for the paper loaded.

bResend the print job.

Is the page or image clipped?

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Image 216
Lexmark MS835 Print quality problems, Characters have jagged or uneven edges, Clipped pages or images, Troubleshooting 216
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