Manuals / Lexmark / Computer Equipment / Printer

Lexmark MS832, MS835, MS710 manual

Models: MS832 MS710 MS835

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Clearing jams

172

3Close the rear door.

4Push the back of the standard tray.

5Press down the rear duplex flap, then firmly grasp the jammed paper, and then gently pull the paper out. Note: Make sure all paper fragments are removed.

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Contents

MS710 Series JuneContents Saving money and the environment 133 Understanding printer menusSecuring the printer 139 Troubleshooting 184 Maintaining the printer 143Managing the printer 161 Clearing jams 163Power consumption 237Index 250 Product informationSafety information Safety informationPage Finding information about the printer Learning about the printerWhat are you looking for? Find it here Documentation User’s Guide and other publicationsSelecting a location for the printer Other countries and regions-See the printedPrinter configurations Basic modelFully configured model Hardware option Alternative hardware optionUse Using the printer control panelDisplay View the printer status Indicator light Printer status Sleep button light Printer statusAccessing the controller board Installing internal optionsAvailable internal options Page Page Page Installing a memory card Additional printer setup Reattach the access coverInstalling an Internal Solutions Port Additional printer setup Unpack the ISP kit Page Page Page Installing an optional card Installing a printer hard disk Unpack the printer hard diskPage Page Page Removing a printer hard disk Additional printer setup Access the controller board Installing hardware options Order of installationInstalling optional trays Page Page Attaching cables Additional printer setup Setting up the printer software Installing the printer softwareUpdating available options in the printer driver For Windows usersOpen the printers folder WindowsPreparing to set up the printer on an Ethernet network Click Update Now ‑ Ask PrinterNetworking For Macintosh usersInstalling the printer on an Ethernet network Select Ethernet connection, and then click ContinuePreparing to set up the printer on a wireless network Click +Connecting the printer using the Wireless Setup Wizard Settings Network/Ports Active NIC AutoSelect a wireless connection setup From the printer control panel, navigate toAdditional printer setup Follow the instructions on the printer displayPage For Macintosh users Setting up serial printing AppleTalk select the printer AddVerifying printer setup Printing a menu settingsSettings Reports Menu Settings Click Continue FinishPrinting a network setup Settings Reports Network SetupSetting the paper size and type Configuring Universal paper settingsSettings Paper Menu Paper Size/Type Loading the 250‑ or 550‑sheet trayPage Page One ‑sided printing One ‑sided printing Two ‑sided printing Page Page Pull out the tray Adjust the width and length guides Loading the 2100‑sheet trayLoading A5‑size paper Pull up and slide the width guide to the position for A5Page Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page ABC ABC Loading the multipurpose feeder Pull down the multipurpose feeder doorLTR Exec B5 Page Two ‑sided duplex printing Linking and unlinking trays Click Settings Paper MenuLinking and unlinking trays Click Settings Paper Menu Custom Names Settings Paper Menu Custom NamesCreating a custom name for a paper type Assigning a custom paper type nameClick Settings Paper Menu Custom Types Settings Paper Menu Custom TypesAssigning a custom paper type Type a name for the paper type, and then pressUsing specialty media Tips on using card stockTips on using labels Paper and specialty media guidePaper characteristics Tips on using transparenciesPaper guidelines Using recycled paper and other office papers Fiber contentSelecting paper Selecting preprinted forms and letterheadUnacceptable paper examples Supported paper sizes, types, and weights Paper types and weights supported by the printerPrinter engine supports 60-176‑g/m216-47‑lb paper weights Storing paperPaper sizes supported by the printer Executive Letter Legal Folio Oficio Statement Universal Plain PaperCard Stock 163 g/m 199 g/mTransparency 146 g/m Recycled 90-176 g/mColored Paper Adjusting toner darkness Click Settings Print Settings Quality Menu Toner DarknessPrinting a document Printing a documentSettings Print Settings Quality Menu Toner Darkness Adjust the toner darkness, and then pressPrinting from a flash drive or a mobile device Printing from a flash driveSupported flash drives and file types Recommended flash drives File typeSettings Security Printing confidential and other held jobsPrinting from a mobile device Storing print jobs in the printerPrinting confidential and other held jobs Canceling a print job Printing information pagesFor Macintosh users Security Settings Help Menus listUnderstanding printer menus Paper Menu Reports Network/PortsDefault Source menu Default SourcePaper menu Paper Size/Type menuMP Feeder Size Tray x TypeMP Feeder Type Configure MP menu Configure MPManual Paper Size Manual Paper TypeSubstitute Size menu Paper Texture menuPaper Weight menu Recycled Weight Labels WeightVinyl Labels Weight Bond WeightPaper Loading menu Custom Types menu Universal Setup menuUse Units of Measure Identify the units of measure Inches Bin Setup menu Portrait WidthPortrait Height Feed DirectionOverflow Bin Configure BinsAssign Type/Bin Reports menu Reports menuActive NIC menu Network/Ports menuStandard Network or Network x menu To access the menu, navigate to either of the following UseToNetwork Card menu TCP/IP menuIPv6 menu Understanding printer menus 100Wireless menu To access the menu, navigate toNetwork/Ports Network x Network x Setup Wireless Understanding printer menus 101Standard USB menu AppleTalk menuUnderstanding printer menus 102 Understanding printer menus 103 USB BufferParallel x menu Understanding printer menus 104ENA Address ENA NetmaskUnderstanding printer menus 105 Serial x menu Understanding printer menus 106Understanding printer menus 107 Serial BufferSmtp Setup menu Understanding printer menus 108Confidential Print menu Security menuUnderstanding printer menus 109 Erase Temporary Data Files menu Understanding printer menus 110Repeat Job Expiration Verify Job ExpirationSet Date and Time menu Security Audit Log menuUnderstanding printer menus 111 Settings menu General SettingsGeneral Settings menu Understanding printer menus 112Understanding printer menus 113 Alarms TimeoutsUnderstanding printer menus 114 Output LightingUnderstanding printer menus 115 Error Recovery Print RecoveryUnderstanding printer menus 116 Press Sleep ButtonFlash Drive Print Settings menuUnderstanding printer menus 117 Understanding printer menus 118 Understanding printer menus 119 Setup menu Print SettingsUnderstanding printer menus 120 Finishing menu Understanding printer menus 121Download Target Resource SaveUnderstanding printer menus 122 Separator SourceUnderstanding printer menus 123 Staple JobRun Stapler Test Offset PagesJob Accounting menu Quality menuUnderstanding printer menus 124 Understanding printer menus 125 Utilities menu Understanding printer menus 126PostScript menu XPS menuUnderstanding printer menus 127 PCL Emul menu Understanding printer menus 128Understanding printer menus 129 Tray RenumberHtml menu Understanding printer menus 130Image menu Understanding printer menus 131Understanding printer menus 132 Help menuMenu item Description Saving paper and toner Using recycled paperConserving supplies Using Eco‑Mode Saving energyReducing printer noise Avoid paper jamsAdjusting Sleep mode Settings General Settings TimeoutsSettings Settings General Settings Timeouts Sleep Mode Saving money and the environment 135Using Hibernate mode Adjusting the brightness of the printer displayClick Settings General Settings Sleep Button Settings Settings Settings General SettingsClick Settings General Settings RecyclingRecycling Lexmark products Recycling Lexmark packagingPage Using the security lock feature Statement of VolatilitySecuring the printer 139 Type of memory DescriptionBack Exit Config Menu Erasing volatile memoryErasing non‑volatile memory Disposing of a printer hard diskConfiguring printer hard disk encryption Using the printer control panelUsing the Embedded Web Server Erasing printer hard disk memoryDisk Encryption Enable Click Settings Security Disk EncryptionFinding printer security information Cleaning the printer Cleaning the printerEmptying the hole punch box Maintaining the printer 143Checking the status of parts and supplies Status/Supplies View SuppliesClick Settings Print Settings Supply Notifications Maintaining the printer 145Click Device Status More Details Notification DescriptionUsing genuine Lexmark parts and supplies Ordering suppliesEstimated number of remaining pages Ordering toner cartridgesOrdering staple cartridges Ordering an imaging unitMaintaining the printer 147 Ordering a maintenance kit Ordering a fuser wiperMaintaining the printer 148 Type Part numberStoring supplies Replacing suppliesReplacing the toner cartridge Maintaining the printer 149Page Replacing the imaging unit Page Page Replacing a staple cartridge Replacing the fuser wiper cover assembly Replacing the fuser wiper Page Moving the printer Before moving the printerPage Shipping the printer Moving the printer to another locationMaintaining the printer 160 Finding advanced networking and administrator information Accessing the remote control panelModifying confidential print settings Click Settings tab Security Confidential Print SetupCopying printer settings to other printers Restoring factory default settingsClick the Copy Printer Settings Click Printer SettingsAvoiding jams Load paper properlyClearing jams 163 Make sure paper lies flat in the trayAllow the paper to enter the optional mailbox bins properly Understanding jam messages and locations Use recommended paperClearing jams 166 Jam location Printer message What to do‑page jam, lift front cover to remove cartridge Clearing jams 167Page Page ‑page jam, open upper rear door ‑page jam, open upper and lower rear door Page ‑page jam, remove standard bin jam ‑page jam, remove tray 1 to clear duplex Clearing jams 174‑page jam, open tray x Clearing jams 175‑page jam, clear manual feeder Clearing jams 176Clearing jams 177 Page Page Clearing jams 180 Clearing jams 181 Clearing jams 182 Page Understanding the printer messages Troubleshooting 185 Change paper source to custom type name load orientationChange paper source to paper size load orientation Check tray x connectionConfiguration change, some held jobs were not restored Close door or insert cartridgeClose finisher rear door Close rear doorError reading USB drive. Remove USB Error reading USB hub. Remove hubDisk full Disk must be formatted for use in this deviceImaging unit very low, x estimated pages remain 84.xy Incompatible output bin xIncompatible tray x Incorrect paper size, open paper sourceInstall bin Install TrayInsert Tray Insufficient memory for Flash Memory Defragment operationInsufficient memory, some held jobs will not be restored Insufficient memory to support Resource Save featureInsufficient memory to collate job Load staplesTroubleshooting 191 Load paper source with custom type name orientationLoad paper source with paper size orientation Load paper source with paper type paper size orientationMaintenance kit low 80.xy Maintenance kit nearly low 80.xyLoad Manual Feeder with custom type name orientation Load Manual Feeder with paper size orientationMaintenance kit very low, x estimated pages remain 80.xy Network x software errorTroubleshooting 193 Memory fullTroubleshooting 194 Not enough free space in flash memory for resourcesPaper changes needed Reattach binReinstall missing or unresponsive cartridge 31.xy Reattach bins x yReinstall missing or unresponsive fuser 31.xy Reinstall missing or unresponsive imaging unit 31.xyRemove defective disk Remove packaging material, area nameReplace maintenance kit, 0 estimated pages remain 80.xy Remove paper from standard output binReplace cartridge, 0 estimated pages remain 88.xy Replace cartridge, printer region mismatch 42.xyRestore held jobs? Serial port x disabledReplace roller kit Replace unsupported cartridge 32.xySome held jobs were not restored Standard network software errorStandard USB port disabled Supply needed to complete jobToo many disks installed Too many flash options installedToo many trays attached Tray x paper size unsupportedSolving printer problems USB port x disabledBasic printer problems Unsupported option in slot xTroubleshooting 202 Troubleshooting 203 Printer display is blankHardware and internal option problems Sheet tray problemsTroubleshooting 204 Action Yes Step Problem is solved Go to stepCannot detect internal option Troubleshooting 205Internal print server does not operate correctly Tray problems Troubleshooting 206Troubleshooting 207 Internal Solutions Port does not operate correctlyUSB/parallel interface card does not operate correctly Paper feed problems Troubleshooting 208Action Yes Step Go to step Problem is solved Jammed pages are not reprintedSolving print problems Printing problemsTroubleshooting 209 Paper jam message remains after jam is clearedTroubleshooting 210 Error message about reading the flash drive appearsIncorrect characters print Job prints from the wrong tray or on the wrong paper Troubleshooting 211Large jobs do not collate Print job takes longer than expected Troubleshooting 212Click File Print Advanced Print As Image OK OK Settings General Settings Print Recovery Page Protect Off Print jobs do not printPrinting slows down Tray linking does not workSettings General Settings Timeouts Print Timeout Unexpected page breaks occurPrint quality problems Troubleshooting 216Characters have jagged or uneven edges Clipped pages or imagesTroubleshooting 217 Compressed images appear on printsTroubleshooting 218 Gray background on printsTroubleshooting 219 Horizontal voids appear on printsTroubleshooting 220 Incorrect margins on printsPaper curl Troubleshooting 221Print irregularities Troubleshooting 222 Troubleshooting 223 Print is too darkTroubleshooting 224 Print is too lightTroubleshooting 225 Printer is printing blank pagesTroubleshooting 226 Printer is printing solid black pagesTroubleshooting 227 Repeating defects appear on printsShadow images appear on prints Troubleshooting 228Skewed print Troubleshooting 229 Streaked horizontal lines appear on printsTroubleshooting 230 Streaked vertical lines appear on printsToner specks appear on prints Toner fog or background shading appears on printsTroubleshooting 232 Toner rubs offTroubleshooting 233 Settings General Settings Quiet Mode OnTransparency print quality is poor Uneven print densityTroubleshooting 234 Vertical voids appear on printsEmbedded Web Server does not open Troubleshooting 235Contacting customer support Mail Tech LibraryLive chat Product information Edition notice237 JuneTrademarks 238Licensing notices Noise emission levels239 Meter average sound pressure, dBAEU waste electronics information Product disposalStatic sensitivity notice 240Temperature information Power consumptionLaser notice Laser advisory labelMode Description Power consumption Watts 242Industry Canada compliance statement Avis de conformité aux normes de l’industrie du CanadaEuropean Community EC directives conformity 243Regulatory notices for wireless products Modular component noticeExposure to radio frequency radiation Industry Canada Canada245 246 ΤΗΣ Οδηγιασ 1999/5/ΕΚLexmark International, Inc., Lexington, KY 247Extent of limited warranty 248Patent acknowledgment 249Symbols NumericsPage Page Page Page Page