Troubleshooting

 

214

 

 

 

Action

Yes

No

Step 5

The problem is solved.

Go to step 6.

aTurn off the printer, then wait for about 10 seconds, and then turn the printer back on.

bResend the print job.

Do the jobs print?

 

Step 6

The problem is solved. Contact customer

a Remove, and then reinstall the printer software. For more

support.

information, see “Installing the printer software” on page 37.

 

Note: The printer software is available at

 

http://support.lexmark.com.

 

b Resend the print job.

 

Do the jobs print?

 

Printing slows down

Notes:

When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.

The printer speed may be reduced when printing for long periods of time, or printing at elevated temperatures.

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aMake sure the size of the paper loaded in the tray matches the fuser type.

Note: To identify the fuser type, view the label on the fuser.

bResend the print job.

Does the print speed increase?

 

 

 

Step 2

The problem is solved. Contact customer

a Replace the fuser.

support.

For more information on installing the fuser, see the instruction sheet that came with the part.

bResend the print job.

Does the print speed increase?

Tray linking does not work

Notes:

The trays can detect paper length.

The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper Size/Type menu.

Page 214
Image 214
Lexmark MS832, MS835, MS710 manual Printing slows down, Tray linking does not work