Troubleshooting

 

215

 

 

 

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aOpen the trays, and then check if they contain paper of the same size and type.

Check if the paper guides are in the correct positions for the size of the paper loaded in each tray.

Check if the paper size indicators on the paper guides are aligned with the paper size indicators on the tray.

bResend the print job.

Do the trays link correctly?

 

Step 2

The problem is solved. Contact customer

a From the printer control panel, set the paper size and type in the Paper

support.

menu to match the paper loaded in the trays to be linked.

 

Note: The paper size and type must match for trays to be linked.

 

b Resend the print job.

 

Do the trays link correctly?

 

Unexpected page breaks occur

 

Action

 

Yes

No

 

 

 

 

 

 

Step 1

 

The problem is solved.

Go to step 2.

 

Adjust the print timeout settings.

 

 

 

 

a

From the printer control panel, navigate to:

 

 

 

 

 

Settings > General Settings > Timeouts > Print Timeout

 

 

 

b

Select a higher setting, and then press

.

 

 

 

c

Resend the print job.

 

 

 

 

Did the file print correctly?

 

 

 

 

 

 

 

 

 

Step 2

 

The problem is solved.

Contact customer

 

a

Check the original file for manual page breaks.

 

support.

 

b

Resend the print job.

 

 

 

 

Did the file print correctly?

 

 

 

 

 

 

 

 

 

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Image 215
Lexmark MS710, MS835, MS832 manual Unexpected page breaks occur, Settings General Settings Timeouts Print Timeout