Lexmark MS832, MS835, MS710 manual Compressed images appear on prints, Troubleshooting 217

Models: MS832 MS710 MS835

1 257
Download 257 pages 23.5 Kb
Page 217
Image 217

Troubleshooting

 

 

217

 

 

 

 

 

 

Action

Yes

No

 

 

Step 2

Go to step 3.

Do one or more of the

 

From the printer control panel, set the paper size and type in the Paper

 

following:

 

menu to match the paper loaded in the tray.

 

Specify the paper

 

 

 

 

size from the tray

 

Do the paper size and type match the paper loaded in the tray?

 

 

settings to match

 

 

 

 

the paper loaded in

 

 

 

 

the tray.

 

 

 

Change the paper

 

 

 

 

loaded in the tray

 

 

 

 

to match the paper

 

 

 

 

size specified in the

 

 

 

 

tray settings.

 

 

 

 

 

Step 3

Go to step 4.

The problem is solved.

 

a Depending on your operating system, specify the paper size from

 

 

 

 

Printing Preferences or from the Print dialog.

 

 

 

 

b Resend the print job.

 

 

 

 

Is the page or image clipped?

 

 

 

 

 

 

 

 

Step 4

Contact customer

The problem is solved.

 

a Reinstall the imaging unit.

support.

 

 

1Remove the toner cartridge.

2Remove the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.

3Install the imaging unit, and then the cartridge.

bResend the print job.

Is the page or image clipped?

Compressed images appear on prints

Action

Yes

No

 

 

 

Step 1

The problem is solved.

Go to step 2.

aMake sure the size of the paper loaded in the tray matches the fuser type.

Note: To identify the fuser type, view the label on the fuser.

bResend the print job.

Do compressed images still appear?

Page 217
Image 217
Lexmark MS832, MS835, MS710 manual Compressed images appear on prints, Troubleshooting 217