June
MS710 Series
Contents
Understanding printer menus
Saving money and the environment 133
Securing the printer 139
Clearing jams 163
Troubleshooting 184
Maintaining the printer 143
Managing the printer 161
Product information
Power consumption
237
Index 250
Safety information
Safety information
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Documentation User’s Guide and other publications
Finding information about the printer
Learning about the printer
What are you looking for? Find it here
Other countries and regions-See the printed
Selecting a location for the printer
Basic model
Printer configurations
Hardware option Alternative hardware option
Fully configured model
Using the printer control panel
Use
Display View the printer status
Sleep button light Printer status
Indicator light Printer status
Installing internal options
Accessing the controller board
Available internal options
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Additional printer setup Reattach the access cover
Installing a memory card
Installing an Internal Solutions Port
Additional printer setup Unpack the ISP kit
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Installing an optional card
Unpack the printer hard disk
Installing a printer hard disk
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Removing a printer hard disk
Additional printer setup Access the controller board
Order of installation
Installing hardware options
Installing optional trays
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Attaching cables
Additional printer setup
Installing the printer software
Setting up the printer software
Windows
Updating available options in the printer driver
For Windows users
Open the printers folder
For Macintosh users
Preparing to set up the printer on an Ethernet network
Click Update Now ‑ Ask Printer
Networking
Select Ethernet connection, and then click Continue
Installing the printer on an Ethernet network
Click +
Preparing to set up the printer on a wireless network
From the printer control panel, navigate to
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
Select a wireless connection setup
Follow the instructions on the printer display
Additional printer setup
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For Macintosh users
AppleTalk select the printer Add
Setting up serial printing
Click Continue Finish
Verifying printer setup
Printing a menu settings
Settings Reports Menu Settings
Settings Reports Network Setup
Printing a network setup
Loading the 250‑ or 550‑sheet tray
Setting the paper size and type
Configuring Universal paper settings
Settings Paper Menu Paper Size/Type
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Page
One ‑sided printing
One ‑sided printing Two ‑sided printing
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Pull up and slide the width guide to the position for A5
Pull out the tray Adjust the width and length guides
Loading the 2100‑sheet tray
Loading A5‑size paper
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Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
Page
ABC
ABC
Pull down the multipurpose feeder door
Loading the multipurpose feeder
LTR Exec B5
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Two ‑sided duplex printing
Click Settings Paper Menu
Linking and unlinking trays
Linking and unlinking trays
Assigning a custom paper type name
Click Settings Paper Menu Custom Names
Settings Paper Menu Custom Names
Creating a custom name for a paper type
Type a name for the paper type, and then press
Click Settings Paper Menu Custom Types
Settings Paper Menu Custom Types
Assigning a custom paper type
Paper and specialty media guide
Using specialty media
Tips on using card stock
Tips on using labels
Tips on using transparencies
Paper characteristics
Paper guidelines
Selecting preprinted forms and letterhead
Using recycled paper and other office papers
Fiber content
Selecting paper
Unacceptable paper examples
Storing paper
Supported paper sizes, types, and weights
Paper types and weights supported by the printer
Printer engine supports 60-176‑g/m216-47‑lb paper weights
Paper sizes supported by the printer
Plain Paper
Executive Letter Legal Folio Oficio Statement Universal
Recycled 90-176 g/m
Card Stock 163 g/m
199 g/m
Transparency 146 g/m
Colored Paper
Printing a document
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing a document
Printing from a flash drive
Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness, and then press
Printing from a flash drive or a mobile device
Recommended flash drives File type
Supported flash drives and file types
Storing print jobs in the printer
Settings Security
Printing confidential and other held jobs
Printing from a mobile device
Printing confidential and other held jobs
Printing information pages
Canceling a print job
For Macintosh users
Paper Menu Reports Network/Ports
Security Settings Help
Menus list
Understanding printer menus
Paper Size/Type menu
Default Source menu
Default Source
Paper menu
Tray x Type
MP Feeder Size
MP Feeder Type
Manual Paper Type
Configure MP menu
Configure MP
Manual Paper Size
Paper Texture menu
Substitute Size menu
Paper Weight menu
Bond Weight
Recycled Weight
Labels Weight
Vinyl Labels Weight
Paper Loading menu
Universal Setup menu
Custom Types menu
Use Units of Measure Identify the units of measure Inches
Feed Direction
Bin Setup menu
Portrait Width
Portrait Height
Configure Bins
Overflow Bin
Assign Type/Bin
Reports menu
Reports menu
Network/Ports menu
Active NIC menu
Standard Network or Network x menu
UseTo
To access the menu, navigate to either of the following
TCP/IP menu
Network Card menu
Understanding printer menus 100
IPv6 menu
Understanding printer menus 101
Wireless menu
To access the menu, navigate to
Network/Ports Network x Network x Setup Wireless
AppleTalk menu
Standard USB menu
Understanding printer menus 102
USB Buffer
Understanding printer menus 103
ENA Netmask
Parallel x menu
Understanding printer menus 104
ENA Address
Understanding printer menus 105
Understanding printer menus 106
Serial x menu
Serial Buffer
Understanding printer menus 107
Understanding printer menus 108
Smtp Setup menu
Security menu
Confidential Print menu
Understanding printer menus 109
Verify Job Expiration
Erase Temporary Data Files menu
Understanding printer menus 110
Repeat Job Expiration
Security Audit Log menu
Set Date and Time menu
Understanding printer menus 111
Understanding printer menus 112
Settings menu
General Settings
General Settings menu
Understanding printer menus 113
Output Lighting
Alarms
Timeouts
Understanding printer menus 114
Understanding printer menus 115
Press Sleep Button
Error Recovery
Print Recovery
Understanding printer menus 116
Print Settings menu
Flash Drive
Understanding printer menus 117
Understanding printer menus 118
Understanding printer menus 119
Print Settings
Setup menu
Understanding printer menus 120
Resource Save
Finishing menu
Understanding printer menus 121
Download Target
Separator Source
Understanding printer menus 122
Offset Pages
Understanding printer menus 123
Staple Job
Run Stapler Test
Quality menu
Job Accounting menu
Understanding printer menus 124
Understanding printer menus 125
Understanding printer menus 126
Utilities menu
XPS menu
PostScript menu
Understanding printer menus 127
Understanding printer menus 128
PCL Emul menu
Tray Renumber
Understanding printer menus 129
Understanding printer menus 130
Html menu
Understanding printer menus 131
Image menu
Help menu
Understanding printer menus 132
Menu item Description
Using recycled paper
Saving paper and toner
Conserving supplies
Avoid paper jams
Using Eco‑Mode
Saving energy
Reducing printer noise
Saving money and the environment 135
Adjusting Sleep mode
Settings General Settings Timeouts
Settings Settings General Settings Timeouts Sleep Mode
Settings Settings General Settings
Using Hibernate mode
Adjusting the brightness of the printer display
Click Settings General Settings Sleep Button Settings
Recycling Lexmark packaging
Click Settings General Settings
Recycling
Recycling Lexmark products
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Type of memory Description
Using the security lock feature
Statement of Volatility
Securing the printer 139
Disposing of a printer hard disk
Back Exit Config Menu
Erasing volatile memory
Erasing non‑volatile memory
Erasing printer hard disk memory
Configuring printer hard disk encryption
Using the printer control panel
Using the Embedded Web Server
Click Settings Security Disk Encryption
Disk Encryption Enable
Finding printer security information
Maintaining the printer 143
Cleaning the printer
Cleaning the printer
Emptying the hole punch box
Status/Supplies View Supplies
Checking the status of parts and supplies
Notification Description
Click Settings Print Settings Supply Notifications
Maintaining the printer 145
Click Device Status More Details
Ordering toner cartridges
Using genuine Lexmark parts and supplies
Ordering supplies
Estimated number of remaining pages
Ordering an imaging unit
Ordering staple cartridges
Maintaining the printer 147
Type Part number
Ordering a maintenance kit
Ordering a fuser wiper
Maintaining the printer 148
Maintaining the printer 149
Storing supplies
Replacing supplies
Replacing the toner cartridge
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Replacing the imaging unit
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Replacing a staple cartridge
Replacing the fuser wiper cover assembly
Replacing the fuser wiper
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Before moving the printer
Moving the printer
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Moving the printer to another location
Shipping the printer
Maintaining the printer 160
Click Settings tab Security Confidential Print Setup
Finding advanced networking and administrator information
Accessing the remote control panel
Modifying confidential print settings
Click Printer Settings
Copying printer settings to other printers
Restoring factory default settings
Click the Copy Printer Settings
Make sure paper lies flat in the tray
Avoiding jams
Load paper properly
Clearing jams 163
Allow the paper to enter the optional mailbox bins properly
Use recommended paper
Understanding jam messages and locations
Jam location Printer message What to do
Clearing jams 166
Clearing jams 167
‑page jam, lift front cover to remove cartridge
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‑page jam, open upper rear door
‑page jam, open upper and lower rear door
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‑page jam, remove standard bin jam
Clearing jams 174
‑page jam, remove tray 1 to clear duplex
Clearing jams 175
‑page jam, open tray x
Clearing jams 176
‑page jam, clear manual feeder
Clearing jams 177
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Clearing jams 180
Clearing jams 181
Clearing jams 182
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Understanding the printer messages
Check tray x connection
Troubleshooting 185
Change paper source to custom type name load orientation
Change paper source to paper size load orientation
Close rear door
Configuration change, some held jobs were not restored
Close door or insert cartridge
Close finisher rear door
Disk must be formatted for use in this device
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Disk full
Incorrect paper size, open paper source
Imaging unit very low, x estimated pages remain 84.xy
Incompatible output bin x
Incompatible tray x
Insufficient memory for Flash Memory Defragment operation
Install bin
Install Tray
Insert Tray
Load staples
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Insufficient memory to collate job
Load paper source with paper type paper size orientation
Troubleshooting 191
Load paper source with custom type name orientation
Load paper source with paper size orientation
Load Manual Feeder with paper size orientation
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Load Manual Feeder with custom type name orientation
Memory full
Maintenance kit very low, x estimated pages remain 80.xy
Network x software error
Troubleshooting 193
Reattach bin
Troubleshooting 194
Not enough free space in flash memory for resources
Paper changes needed
Reattach bins x y
Reinstall missing or unresponsive cartridge 31.xy
Remove packaging material, area name
Reinstall missing or unresponsive fuser 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Remove defective disk
Replace cartridge, printer region mismatch 42.xy
Replace maintenance kit, 0 estimated pages remain 80.xy
Remove paper from standard output bin
Replace cartridge, 0 estimated pages remain 88.xy
Replace unsupported cartridge 32.xy
Restore held jobs?
Serial port x disabled
Replace roller kit
Supply needed to complete job
Some held jobs were not restored
Standard network software error
Standard USB port disabled
Tray x paper size unsupported
Too many disks installed
Too many flash options installed
Too many trays attached
Unsupported option in slot x
Solving printer problems
USB port x disabled
Basic printer problems
Troubleshooting 202
Printer display is blank
Troubleshooting 203
Action Yes Step Problem is solved Go to step
Hardware and internal option problems
Sheet tray problems
Troubleshooting 204
Troubleshooting 205
Cannot detect internal option
Internal print server does not operate correctly
Troubleshooting 206
Tray problems
Internal Solutions Port does not operate correctly
Troubleshooting 207
USB/parallel interface card does not operate correctly
Jammed pages are not reprinted
Paper feed problems
Troubleshooting 208
Action Yes Step Go to step Problem is solved
Paper jam message remains after jam is cleared
Solving print problems
Printing problems
Troubleshooting 209
Error message about reading the flash drive appears
Troubleshooting 210
Incorrect characters print
Troubleshooting 211
Job prints from the wrong tray or on the wrong paper
Large jobs do not collate
Troubleshooting 212
Print job takes longer than expected
Click File Print Advanced Print As Image OK OK
Print jobs do not print
Settings General Settings Print Recovery Page Protect Off
Tray linking does not work
Printing slows down
Unexpected page breaks occur
Settings General Settings Timeouts Print Timeout
Clipped pages or images
Print quality problems
Troubleshooting 216
Characters have jagged or uneven edges
Compressed images appear on prints
Troubleshooting 217
Gray background on prints
Troubleshooting 218
Horizontal voids appear on prints
Troubleshooting 219
Incorrect margins on prints
Troubleshooting 220
Troubleshooting 221
Paper curl
Print irregularities
Troubleshooting 222
Print is too dark
Troubleshooting 223
Print is too light
Troubleshooting 224
Printer is printing blank pages
Troubleshooting 225
Printer is printing solid black pages
Troubleshooting 226
Repeating defects appear on prints
Troubleshooting 227
Troubleshooting 228
Shadow images appear on prints
Skewed print
Streaked horizontal lines appear on prints
Troubleshooting 229
Streaked vertical lines appear on prints
Troubleshooting 230
Toner fog or background shading appears on prints
Toner specks appear on prints
Toner rubs off
Troubleshooting 232
Uneven print density
Troubleshooting 233
Settings General Settings Quiet Mode On
Transparency print quality is poor
Vertical voids appear on prints
Troubleshooting 234
Troubleshooting 235
Embedded Web Server does not open
Contacting customer support
Tech Library
Mail
Live chat
June
Product information
Edition notice
237
238
Trademarks
Meter average sound pressure, dBA
Licensing notices
Noise emission levels
239
240
EU waste electronics information
Product disposal
Static sensitivity notice
Laser advisory label
Temperature information
Power consumption
Laser notice
242
Mode Description Power consumption Watts
243
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
Industry Canada Canada
Regulatory notices for wireless products
Modular component notice
Exposure to radio frequency radiation
245
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
246
247
Lexmark International, Inc., Lexington, KY
248
Extent of limited warranty
249
Patent acknowledgment
Numerics
Symbols
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