MS710 Series
June
Contents
Saving money and the environment 133
Understanding printer menus
Securing the printer 139
Troubleshooting 184
Maintaining the printer 143
Managing the printer 161
Clearing jams 163
Power consumption
237
Index 250
Product information
Safety information
Safety information
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Finding information about the printer
Learning about the printer
What are you looking for? Find it here
Documentation User’s Guide and other publications
Selecting a location for the printer
Other countries and regions-See the printed
Printer configurations
Basic model
Fully configured model
Hardware option Alternative hardware option
Use
Using the printer control panel
Display View the printer status
Indicator light Printer status
Sleep button light Printer status
Accessing the controller board
Installing internal options
Available internal options
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Installing a memory card
Additional printer setup Reattach the access cover
Installing an Internal Solutions Port
Additional printer setup Unpack the ISP kit
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Installing an optional card
Installing a printer hard disk
Unpack the printer hard disk
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Removing a printer hard disk
Additional printer setup Access the controller board
Installing hardware options
Order of installation
Installing optional trays
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Attaching cables
Additional printer setup
Setting up the printer software
Installing the printer software
Updating available options in the printer driver
For Windows users
Open the printers folder
Windows
Preparing to set up the printer on an Ethernet network
Click Update Now ‑ Ask Printer
Networking
For Macintosh users
Installing the printer on an Ethernet network
Select Ethernet connection, and then click Continue
Preparing to set up the printer on a wireless network
Click +
Connecting the printer using the Wireless Setup Wizard
Settings Network/Ports Active NIC Auto
Select a wireless connection setup
From the printer control panel, navigate to
Additional printer setup
Follow the instructions on the printer display
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For Macintosh users
Setting up serial printing
AppleTalk select the printer Add
Verifying printer setup
Printing a menu settings
Settings Reports Menu Settings
Click Continue Finish
Printing a network setup
Settings Reports Network Setup
Setting the paper size and type
Configuring Universal paper settings
Settings Paper Menu Paper Size/Type
Loading the 250‑ or 550‑sheet tray
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One ‑sided printing
One ‑sided printing Two ‑sided printing
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Pull out the tray Adjust the width and length guides
Loading the 2100‑sheet tray
Loading A5‑size paper
Pull up and slide the width guide to the position for A5
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Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper
Page
ABC
ABC
Loading the multipurpose feeder
Pull down the multipurpose feeder door
LTR Exec B5
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Two ‑sided duplex printing
Linking and unlinking trays
Click Settings Paper Menu
Linking and unlinking trays
Click Settings Paper Menu Custom Names
Settings Paper Menu Custom Names
Creating a custom name for a paper type
Assigning a custom paper type name
Click Settings Paper Menu Custom Types
Settings Paper Menu Custom Types
Assigning a custom paper type
Type a name for the paper type, and then press
Using specialty media
Tips on using card stock
Tips on using labels
Paper and specialty media guide
Paper characteristics
Tips on using transparencies
Paper guidelines
Using recycled paper and other office papers
Fiber content
Selecting paper
Selecting preprinted forms and letterhead
Unacceptable paper examples
Supported paper sizes, types, and weights
Paper types and weights supported by the printer
Printer engine supports 60-176‑g/m216-47‑lb paper weights
Storing paper
Paper sizes supported by the printer
Executive Letter Legal Folio Oficio Statement Universal
Plain Paper
Card Stock 163 g/m
199 g/m
Transparency 146 g/m
Recycled 90-176 g/m
Colored Paper
Adjusting toner darkness
Click Settings Print Settings Quality Menu Toner Darkness
Printing a document
Printing a document
Settings Print Settings Quality Menu Toner Darkness
Adjust the toner darkness, and then press
Printing from a flash drive or a mobile device
Printing from a flash drive
Supported flash drives and file types
Recommended flash drives File type
Settings Security
Printing confidential and other held jobs
Printing from a mobile device
Storing print jobs in the printer
Printing confidential and other held jobs
Canceling a print job
Printing information pages
For Macintosh users
Security Settings Help
Menus list
Understanding printer menus
Paper Menu Reports Network/Ports
Default Source menu
Default Source
Paper menu
Paper Size/Type menu
MP Feeder Size
Tray x Type
MP Feeder Type
Configure MP menu
Configure MP
Manual Paper Size
Manual Paper Type
Substitute Size menu
Paper Texture menu
Paper Weight menu
Recycled Weight
Labels Weight
Vinyl Labels Weight
Bond Weight
Paper Loading menu
Custom Types menu
Universal Setup menu
Use Units of Measure Identify the units of measure Inches
Bin Setup menu
Portrait Width
Portrait Height
Feed Direction
Overflow Bin
Configure Bins
Assign Type/Bin
Reports menu
Reports menu
Active NIC menu
Network/Ports menu
Standard Network or Network x menu
To access the menu, navigate to either of the following
UseTo
Network Card menu
TCP/IP menu
IPv6 menu
Understanding printer menus 100
Wireless menu
To access the menu, navigate to
Network/Ports Network x Network x Setup Wireless
Understanding printer menus 101
Standard USB menu
AppleTalk menu
Understanding printer menus 102
Understanding printer menus 103
USB Buffer
Parallel x menu
Understanding printer menus 104
ENA Address
ENA Netmask
Understanding printer menus 105
Serial x menu
Understanding printer menus 106
Understanding printer menus 107
Serial Buffer
Smtp Setup menu
Understanding printer menus 108
Confidential Print menu
Security menu
Understanding printer menus 109
Erase Temporary Data Files menu
Understanding printer menus 110
Repeat Job Expiration
Verify Job Expiration
Set Date and Time menu
Security Audit Log menu
Understanding printer menus 111
Settings menu
General Settings
General Settings menu
Understanding printer menus 112
Understanding printer menus 113
Alarms
Timeouts
Understanding printer menus 114
Output Lighting
Understanding printer menus 115
Error Recovery
Print Recovery
Understanding printer menus 116
Press Sleep Button
Flash Drive
Print Settings menu
Understanding printer menus 117
Understanding printer menus 118
Understanding printer menus 119
Setup menu
Print Settings
Understanding printer menus 120
Finishing menu
Understanding printer menus 121
Download Target
Resource Save
Understanding printer menus 122
Separator Source
Understanding printer menus 123
Staple Job
Run Stapler Test
Offset Pages
Job Accounting menu
Quality menu
Understanding printer menus 124
Understanding printer menus 125
Utilities menu
Understanding printer menus 126
PostScript menu
XPS menu
Understanding printer menus 127
PCL Emul menu
Understanding printer menus 128
Understanding printer menus 129
Tray Renumber
Html menu
Understanding printer menus 130
Image menu
Understanding printer menus 131
Understanding printer menus 132
Help menu
Menu item Description
Saving paper and toner
Using recycled paper
Conserving supplies
Using Eco‑Mode
Saving energy
Reducing printer noise
Avoid paper jams
Adjusting Sleep mode
Settings General Settings Timeouts
Settings Settings General Settings Timeouts Sleep Mode
Saving money and the environment 135
Using Hibernate mode
Adjusting the brightness of the printer display
Click Settings General Settings Sleep Button Settings
Settings Settings General Settings
Click Settings General Settings
Recycling
Recycling Lexmark products
Recycling Lexmark packaging
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Using the security lock feature
Statement of Volatility
Securing the printer 139
Type of memory Description
Back Exit Config Menu
Erasing volatile memory
Erasing non‑volatile memory
Disposing of a printer hard disk
Configuring printer hard disk encryption
Using the printer control panel
Using the Embedded Web Server
Erasing printer hard disk memory
Disk Encryption Enable
Click Settings Security Disk Encryption
Finding printer security information
Cleaning the printer
Cleaning the printer
Emptying the hole punch box
Maintaining the printer 143
Checking the status of parts and supplies
Status/Supplies View Supplies
Click Settings Print Settings Supply Notifications
Maintaining the printer 145
Click Device Status More Details
Notification Description
Using genuine Lexmark parts and supplies
Ordering supplies
Estimated number of remaining pages
Ordering toner cartridges
Ordering staple cartridges
Ordering an imaging unit
Maintaining the printer 147
Ordering a maintenance kit
Ordering a fuser wiper
Maintaining the printer 148
Type Part number
Storing supplies
Replacing supplies
Replacing the toner cartridge
Maintaining the printer 149
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Replacing the imaging unit
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Replacing a staple cartridge
Replacing the fuser wiper cover assembly
Replacing the fuser wiper
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Moving the printer
Before moving the printer
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Shipping the printer
Moving the printer to another location
Maintaining the printer 160
Finding advanced networking and administrator information
Accessing the remote control panel
Modifying confidential print settings
Click Settings tab Security Confidential Print Setup
Copying printer settings to other printers
Restoring factory default settings
Click the Copy Printer Settings
Click Printer Settings
Avoiding jams
Load paper properly
Clearing jams 163
Make sure paper lies flat in the tray
Allow the paper to enter the optional mailbox bins properly
Understanding jam messages and locations
Use recommended paper
Clearing jams 166
Jam location Printer message What to do
‑page jam, lift front cover to remove cartridge
Clearing jams 167
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‑page jam, open upper rear door
‑page jam, open upper and lower rear door
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‑page jam, remove standard bin jam
‑page jam, remove tray 1 to clear duplex
Clearing jams 174
‑page jam, open tray x
Clearing jams 175
‑page jam, clear manual feeder
Clearing jams 176
Clearing jams 177
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Clearing jams 180
Clearing jams 181
Clearing jams 182
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Understanding the printer messages
Troubleshooting 185
Change paper source to custom type name load orientation
Change paper source to paper size load orientation
Check tray x connection
Configuration change, some held jobs were not restored
Close door or insert cartridge
Close finisher rear door
Close rear door
Error reading USB drive. Remove USB
Error reading USB hub. Remove hub
Disk full
Disk must be formatted for use in this device
Imaging unit very low, x estimated pages remain 84.xy
Incompatible output bin x
Incompatible tray x
Incorrect paper size, open paper source
Install bin
Install Tray
Insert Tray
Insufficient memory for Flash Memory Defragment operation
Insufficient memory, some held jobs will not be restored
Insufficient memory to support Resource Save feature
Insufficient memory to collate job
Load staples
Troubleshooting 191
Load paper source with custom type name orientation
Load paper source with paper size orientation
Load paper source with paper type paper size orientation
Maintenance kit low 80.xy
Maintenance kit nearly low 80.xy
Load Manual Feeder with custom type name orientation
Load Manual Feeder with paper size orientation
Maintenance kit very low, x estimated pages remain 80.xy
Network x software error
Troubleshooting 193
Memory full
Troubleshooting 194
Not enough free space in flash memory for resources
Paper changes needed
Reattach bin
Reinstall missing or unresponsive cartridge 31.xy
Reattach bins x y
Reinstall missing or unresponsive fuser 31.xy
Reinstall missing or unresponsive imaging unit 31.xy
Remove defective disk
Remove packaging material, area name
Replace maintenance kit, 0 estimated pages remain 80.xy
Remove paper from standard output bin
Replace cartridge, 0 estimated pages remain 88.xy
Replace cartridge, printer region mismatch 42.xy
Restore held jobs?
Serial port x disabled
Replace roller kit
Replace unsupported cartridge 32.xy
Some held jobs were not restored
Standard network software error
Standard USB port disabled
Supply needed to complete job
Too many disks installed
Too many flash options installed
Too many trays attached
Tray x paper size unsupported
Solving printer problems
USB port x disabled
Basic printer problems
Unsupported option in slot x
Troubleshooting 202
Troubleshooting 203
Printer display is blank
Hardware and internal option problems
Sheet tray problems
Troubleshooting 204
Action Yes Step Problem is solved Go to step
Cannot detect internal option
Troubleshooting 205
Internal print server does not operate correctly
Tray problems
Troubleshooting 206
Troubleshooting 207
Internal Solutions Port does not operate correctly
USB/parallel interface card does not operate correctly
Paper feed problems
Troubleshooting 208
Action Yes Step Go to step Problem is solved
Jammed pages are not reprinted
Solving print problems
Printing problems
Troubleshooting 209
Paper jam message remains after jam is cleared
Troubleshooting 210
Error message about reading the flash drive appears
Incorrect characters print
Job prints from the wrong tray or on the wrong paper
Troubleshooting 211
Large jobs do not collate
Print job takes longer than expected
Troubleshooting 212
Click File Print Advanced Print As Image OK OK
Settings General Settings Print Recovery Page Protect Off
Print jobs do not print
Printing slows down
Tray linking does not work
Settings General Settings Timeouts Print Timeout
Unexpected page breaks occur
Print quality problems
Troubleshooting 216
Characters have jagged or uneven edges
Clipped pages or images
Troubleshooting 217
Compressed images appear on prints
Troubleshooting 218
Gray background on prints
Troubleshooting 219
Horizontal voids appear on prints
Troubleshooting 220
Incorrect margins on prints
Paper curl
Troubleshooting 221
Print irregularities
Troubleshooting 222
Troubleshooting 223
Print is too dark
Troubleshooting 224
Print is too light
Troubleshooting 225
Printer is printing blank pages
Troubleshooting 226
Printer is printing solid black pages
Troubleshooting 227
Repeating defects appear on prints
Shadow images appear on prints
Troubleshooting 228
Skewed print
Troubleshooting 229
Streaked horizontal lines appear on prints
Troubleshooting 230
Streaked vertical lines appear on prints
Toner specks appear on prints
Toner fog or background shading appears on prints
Troubleshooting 232
Toner rubs off
Troubleshooting 233
Settings General Settings Quiet Mode On
Transparency print quality is poor
Uneven print density
Troubleshooting 234
Vertical voids appear on prints
Embedded Web Server does not open
Troubleshooting 235
Contacting customer support
Mail
Tech Library
Live chat
Product information
Edition notice
237
June
Trademarks
238
Licensing notices
Noise emission levels
239
Meter average sound pressure, dBA
EU waste electronics information
Product disposal
Static sensitivity notice
240
Temperature information
Power consumption
Laser notice
Laser advisory label
Mode Description Power consumption Watts
242
Industry Canada compliance statement
Avis de conformité aux normes de l’industrie du Canada
European Community EC directives conformity
243
Regulatory notices for wireless products
Modular component notice
Exposure to radio frequency radiation
Industry Canada Canada
245
246
ΤΗΣ Οδηγιασ 1999/5/ΕΚ
Lexmark International, Inc., Lexington, KY
247
Extent of limited warranty
248
Patent acknowledgment
249
Symbols
Numerics
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