Manuals / Lexmark / Computer Equipment / Printer

Lexmark MS835, MS832, MS710 manual Clearing jams 177

Models: MS832 MS710 MS835

1 257

Download 257 pages 23.5 Kb

Page 177

Clearing jams

177

[x]‑page jam, remove paper, open stapler door. Leave paper in bin. [455–457]

1From the stapler bin, firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed.

2Open the stapler door.

3Pull down the latch of the staple cartridge holder, and then pull the holder out of the printer.

Image 177

Lexmark MS835, MS832, MS710 manual Clearing jams 177

Contents

June MS710 SeriesContents Understanding printer menus Saving money and the environment 133Securing the printer 139 Maintaining the printer 143 Troubleshooting 184Managing the printer 161 Clearing jams 163237 Power consumptionIndex 250 Product informationSafety information Safety informationPage Learning about the printer Finding information about the printerWhat are you looking for? Find it here Documentation User’s Guide and other publicationsOther countries and regions-See the printed Selecting a location for the printerBasic model Printer configurationsHardware option Alternative hardware option Fully configured modelUsing the printer control panel UseDisplay View the printer status Sleep button light Printer status Indicator light Printer statusInstalling internal options Accessing the controller boardAvailable internal options Page Page Page Additional printer setup Reattach the access cover Installing a memory cardInstalling an Internal Solutions Port Additional printer setup Unpack the ISP kit Page Page Page Installing an optional card Unpack the printer hard disk Installing a printer hard diskPage Page Page Removing a printer hard disk Additional printer setup Access the controller board Order of installation Installing hardware optionsInstalling optional trays Page Page Attaching cables Additional printer setup Installing the printer software Setting up the printer softwareFor Windows users Updating available options in the printer driverOpen the printers folder WindowsClick Update Now ‑ Ask Printer Preparing to set up the printer on an Ethernet networkNetworking For Macintosh usersSelect Ethernet connection, and then click Continue Installing the printer on an Ethernet networkClick + Preparing to set up the printer on a wireless networkSettings Network/Ports Active NIC Auto Connecting the printer using the Wireless Setup WizardSelect a wireless connection setup From the printer control panel, navigate toFollow the instructions on the printer display Additional printer setupPage For Macintosh users AppleTalk select the printer Add Setting up serial printingPrinting a menu settings Verifying printer setupSettings Reports Menu Settings Click Continue FinishSettings Reports Network Setup Printing a network setupConfiguring Universal paper settings Setting the paper size and typeSettings Paper Menu Paper Size/Type Loading the 250‑ or 550‑sheet trayPage Page One ‑sided printing One ‑sided printing Two ‑sided printing Page Page Loading the 2100‑sheet tray Pull out the tray Adjust the width and length guidesLoading A5‑size paper Pull up and slide the width guide to the position for A5Page Loading A4‑, letter‑, legal‑, oficio‑, and folio‑size paper Page ABC ABC Pull down the multipurpose feeder door Loading the multipurpose feederLTR Exec B5 Page Two ‑sided duplex printing Click Settings Paper Menu Linking and unlinking traysLinking and unlinking trays Settings Paper Menu Custom Names Click Settings Paper Menu Custom NamesCreating a custom name for a paper type Assigning a custom paper type nameSettings Paper Menu Custom Types Click Settings Paper Menu Custom TypesAssigning a custom paper type Type a name for the paper type, and then pressTips on using card stock Using specialty mediaTips on using labels Paper and specialty media guideTips on using transparencies Paper characteristicsPaper guidelines Fiber content Using recycled paper and other office papersSelecting paper Selecting preprinted forms and letterheadUnacceptable paper examples Paper types and weights supported by the printer Supported paper sizes, types, and weightsPrinter engine supports 60-176‑g/m216-47‑lb paper weights Storing paperPaper sizes supported by the printer Plain Paper Executive Letter Legal Folio Oficio Statement Universal199 g/m Card Stock 163 g/mTransparency 146 g/m Recycled 90-176 g/mColored Paper Click Settings Print Settings Quality Menu Toner Darkness Adjusting toner darknessPrinting a document Printing a documentAdjust the toner darkness, and then press Settings Print Settings Quality Menu Toner DarknessPrinting from a flash drive or a mobile device Printing from a flash driveRecommended flash drives File type Supported flash drives and file typesPrinting confidential and other held jobs Settings SecurityPrinting from a mobile device Storing print jobs in the printerPrinting confidential and other held jobs Printing information pages Canceling a print jobFor Macintosh users Menus list Security Settings HelpUnderstanding printer menus Paper Menu Reports Network/PortsDefault Source Default Source menuPaper menu Paper Size/Type menuTray x Type MP Feeder SizeMP Feeder Type Configure MP Configure MP menuManual Paper Size Manual Paper TypePaper Texture menu Substitute Size menuPaper Weight menu Labels Weight Recycled WeightVinyl Labels Weight Bond WeightPaper Loading menu Universal Setup menu Custom Types menuUse Units of Measure Identify the units of measure Inches Portrait Width Bin Setup menuPortrait Height Feed DirectionConfigure Bins Overflow BinAssign Type/Bin Reports menu Reports menuNetwork/Ports menu Active NIC menuStandard Network or Network x menu UseTo To access the menu, navigate to either of the followingTCP/IP menu Network Card menuUnderstanding printer menus 100 IPv6 menuTo access the menu, navigate to Wireless menuNetwork/Ports Network x Network x Setup Wireless Understanding printer menus 101AppleTalk menu Standard USB menuUnderstanding printer menus 102 USB Buffer Understanding printer menus 103Understanding printer menus 104 Parallel x menuENA Address ENA NetmaskUnderstanding printer menus 105 Understanding printer menus 106 Serial x menuSerial Buffer Understanding printer menus 107Understanding printer menus 108 Smtp Setup menuSecurity menu Confidential Print menuUnderstanding printer menus 109 Understanding printer menus 110 Erase Temporary Data Files menuRepeat Job Expiration Verify Job ExpirationSecurity Audit Log menu Set Date and Time menuUnderstanding printer menus 111 General Settings Settings menuGeneral Settings menu Understanding printer menus 112Understanding printer menus 113 Timeouts AlarmsUnderstanding printer menus 114 Output LightingUnderstanding printer menus 115 Print Recovery Error RecoveryUnderstanding printer menus 116 Press Sleep ButtonPrint Settings menu Flash DriveUnderstanding printer menus 117 Understanding printer menus 118 Understanding printer menus 119 Print Settings Setup menuUnderstanding printer menus 120 Understanding printer menus 121 Finishing menuDownload Target Resource SaveSeparator Source Understanding printer menus 122Staple Job Understanding printer menus 123Run Stapler Test Offset PagesQuality menu Job Accounting menuUnderstanding printer menus 124 Understanding printer menus 125 Understanding printer menus 126 Utilities menuXPS menu PostScript menuUnderstanding printer menus 127 Understanding printer menus 128 PCL Emul menuTray Renumber Understanding printer menus 129Understanding printer menus 130 Html menuUnderstanding printer menus 131 Image menuHelp menu Understanding printer menus 132Menu item Description Using recycled paper Saving paper and tonerConserving supplies Saving energy Using Eco‑ModeReducing printer noise Avoid paper jamsSettings General Settings Timeouts Adjusting Sleep modeSettings Settings General Settings Timeouts Sleep Mode Saving money and the environment 135Adjusting the brightness of the printer display Using Hibernate modeClick Settings General Settings Sleep Button Settings Settings Settings General SettingsRecycling Click Settings General SettingsRecycling Lexmark products Recycling Lexmark packagingPage Statement of Volatility Using the security lock featureSecuring the printer 139 Type of memory DescriptionErasing volatile memory Back Exit Config MenuErasing non‑volatile memory Disposing of a printer hard diskUsing the printer control panel Configuring printer hard disk encryptionUsing the Embedded Web Server Erasing printer hard disk memoryClick Settings Security Disk Encryption Disk Encryption EnableFinding printer security information Cleaning the printer Cleaning the printerEmptying the hole punch box Maintaining the printer 143Status/Supplies View Supplies Checking the status of parts and suppliesMaintaining the printer 145 Click Settings Print Settings Supply NotificationsClick Device Status More Details Notification DescriptionOrdering supplies Using genuine Lexmark parts and suppliesEstimated number of remaining pages Ordering toner cartridgesOrdering an imaging unit Ordering staple cartridgesMaintaining the printer 147 Ordering a fuser wiper Ordering a maintenance kitMaintaining the printer 148 Type Part numberReplacing supplies Storing suppliesReplacing the toner cartridge Maintaining the printer 149Page Replacing the imaging unit Page Page Replacing a staple cartridge Replacing the fuser wiper cover assembly Replacing the fuser wiper Page Before moving the printer Moving the printerPage Moving the printer to another location Shipping the printerMaintaining the printer 160 Accessing the remote control panel Finding advanced networking and administrator informationModifying confidential print settings Click Settings tab Security Confidential Print SetupRestoring factory default settings Copying printer settings to other printersClick the Copy Printer Settings Click Printer SettingsLoad paper properly Avoiding jamsClearing jams 163 Make sure paper lies flat in the trayAllow the paper to enter the optional mailbox bins properly Use recommended paper Understanding jam messages and locationsJam location Printer message What to do Clearing jams 166Clearing jams 167 ‑page jam, lift front cover to remove cartridgePage Page ‑page jam, open upper rear door ‑page jam, open upper and lower rear door Page ‑page jam, remove standard bin jam Clearing jams 174 ‑page jam, remove tray 1 to clear duplexClearing jams 175 ‑page jam, open tray xClearing jams 176 ‑page jam, clear manual feederClearing jams 177 Page Page Clearing jams 180 Clearing jams 181 Clearing jams 182 Page Understanding the printer messages Change paper source to custom type name load orientation Troubleshooting 185Change paper source to paper size load orientation Check tray x connectionClose door or insert cartridge Configuration change, some held jobs were not restoredClose finisher rear door Close rear doorError reading USB hub. Remove hub Error reading USB drive. Remove USBDisk full Disk must be formatted for use in this deviceIncompatible output bin x Imaging unit very low, x estimated pages remain 84.xyIncompatible tray x Incorrect paper size, open paper sourceInstall Tray Install binInsert Tray Insufficient memory for Flash Memory Defragment operationInsufficient memory to support Resource Save feature Insufficient memory, some held jobs will not be restoredInsufficient memory to collate job Load staplesLoad paper source with custom type name orientation Troubleshooting 191Load paper source with paper size orientation Load paper source with paper type paper size orientationMaintenance kit nearly low 80.xy Maintenance kit low 80.xyLoad Manual Feeder with custom type name orientation Load Manual Feeder with paper size orientationNetwork x software error Maintenance kit very low, x estimated pages remain 80.xyTroubleshooting 193 Memory fullNot enough free space in flash memory for resources Troubleshooting 194Paper changes needed Reattach binReattach bins x y Reinstall missing or unresponsive cartridge 31.xyReinstall missing or unresponsive imaging unit 31.xy Reinstall missing or unresponsive fuser 31.xyRemove defective disk Remove packaging material, area nameRemove paper from standard output bin Replace maintenance kit, 0 estimated pages remain 80.xyReplace cartridge, 0 estimated pages remain 88.xy Replace cartridge, printer region mismatch 42.xySerial port x disabled Restore held jobs?Replace roller kit Replace unsupported cartridge 32.xyStandard network software error Some held jobs were not restoredStandard USB port disabled Supply needed to complete jobToo many flash options installed Too many disks installedToo many trays attached Tray x paper size unsupportedUSB port x disabled Solving printer problemsBasic printer problems Unsupported option in slot xTroubleshooting 202 Printer display is blank Troubleshooting 203Sheet tray problems Hardware and internal option problemsTroubleshooting 204 Action Yes Step Problem is solved Go to stepTroubleshooting 205 Cannot detect internal optionInternal print server does not operate correctly Troubleshooting 206 Tray problemsInternal Solutions Port does not operate correctly Troubleshooting 207USB/parallel interface card does not operate correctly Troubleshooting 208 Paper feed problemsAction Yes Step Go to step Problem is solved Jammed pages are not reprintedPrinting problems Solving print problemsTroubleshooting 209 Paper jam message remains after jam is clearedError message about reading the flash drive appears Troubleshooting 210Incorrect characters print Troubleshooting 211 Job prints from the wrong tray or on the wrong paperLarge jobs do not collate Troubleshooting 212 Print job takes longer than expectedClick File Print Advanced Print As Image OK OK Print jobs do not print Settings General Settings Print Recovery Page Protect OffTray linking does not work Printing slows downUnexpected page breaks occur Settings General Settings Timeouts Print TimeoutTroubleshooting 216 Print quality problemsCharacters have jagged or uneven edges Clipped pages or imagesCompressed images appear on prints Troubleshooting 217Gray background on prints Troubleshooting 218Horizontal voids appear on prints Troubleshooting 219Incorrect margins on prints Troubleshooting 220Troubleshooting 221 Paper curlPrint irregularities Troubleshooting 222 Print is too dark Troubleshooting 223Print is too light Troubleshooting 224Printer is printing blank pages Troubleshooting 225Printer is printing solid black pages Troubleshooting 226Repeating defects appear on prints Troubleshooting 227Troubleshooting 228 Shadow images appear on printsSkewed print Streaked horizontal lines appear on prints Troubleshooting 229Streaked vertical lines appear on prints Troubleshooting 230Toner fog or background shading appears on prints Toner specks appear on printsToner rubs off Troubleshooting 232Settings General Settings Quiet Mode On Troubleshooting 233Transparency print quality is poor Uneven print densityVertical voids appear on prints Troubleshooting 234Troubleshooting 235 Embedded Web Server does not openContacting customer support Tech Library MailLive chat Edition notice Product information237 June238 TrademarksNoise emission levels Licensing notices239 Meter average sound pressure, dBAProduct disposal EU waste electronics informationStatic sensitivity notice 240Power consumption Temperature informationLaser notice Laser advisory label242 Mode Description Power consumption WattsAvis de conformité aux normes de l’industrie du Canada Industry Canada compliance statementEuropean Community EC directives conformity 243Modular component notice Regulatory notices for wireless productsExposure to radio frequency radiation Industry Canada Canada245 ΤΗΣ Οδηγιασ 1999/5/ΕΚ 246247 Lexmark International, Inc., Lexington, KY248 Extent of limited warranty249 Patent acknowledgmentNumerics SymbolsPage Page Page Page Page