Others

Troubleshooting

Use the following check list for troubleshooting when you have problems with your unit. Consult your local dealer or service outlet if problems persist.

Be sure all connections are properly made when using with other units.

SYMPTOMS

POSSIBLE SOLUTIONS

POWER

 

 

• Make sure the power cord is plugged in.

 

TV/DVD does not operate.

• Try another AC outlet.

• Power is off, check fuse or circuit breaker.

 

 

• Unplug unit, then plug it back in.

TV BROADCAST RECEPTION

 

PAGE

5

Poor sound or no sound.

• Station or Cable TV experiencing problems, tune to another station.

20

• Check Volume adjustments.

20

 

• Check for sources of possible interference.

48

 

 

 

 

• Station or Cable TV experiencing problems, tune to another station.

20

Poor picture or no picture.

• Check antenna or Cable TV connections, reorient antenna.

13, 14

• Check for sources of possible interference.

48

 

 

• Check picture control adjustments.

26

Station or Cable TV experiencing problems, tune to another station. 20 Poor reception on some channels. • Station signal is weak, reorient antenna to receive weaker station. 13,14

 

• Check for sources of possible interference.

48

 

• Station or Cable TV experiencing problems, tune to another station.

20

Poor color or no color.

• Make sure channels are set into memory.

23

• Check picture control adjustments.

26

 

• Check antenna or Cable TV connections, reorient antenna.

13, 14

 

• Check for sources of possible interference.

48

 

 

 

 

• Station or Cable TV experiencing problems, tune to another station.

20

Picture wobbles or drifts.

• Make sure channels are set into memory.

23

• Cable TV company is scrambling signal.

 

 

• Check antenna orientation.

13, 14

 

• Check all Cable TV connections.

14

No CATV reception.

• Set TV/CABLE selection to the CABLE position.

23

 

• Station or Cable TV system problems, try another station.

20

 

 

 

Horizontal or diagonal bars on

• Check antenna connections, reorient antenna.

13,14

screen.

• Check for sources of possible interference.

48

 

 

 

No reception above channel 13.

• Make sure TV/CABLE selection is in the appropriate position.

23

• If using antenna, check UHF antenna connections.

13

 

 

 

 

 

• No broadcast on station tuned.

20

TV shuts off.

• Sleep Timer is set.

21

 

• Power interrupted.

 

 

 

 

• TV station experiencing problems or program tuned is not closed

20

 

captioned. Try another channel.

 

Closed - Caption is not activated.

• Check Cable TV connection or VHF/UHF antenna, reposition or

13,14

rotate antenna.

 

 

 

 

• Press CLOSED CAPTION button to turn on the closed caption

22

 

decoder.

 

 

 

 

Display is not shown in your

• Select proper language in the menu options.

19

language.

 

 

46

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Toshiba MD13Q41, MD20Q41 owner manual Troubleshooting, Symptoms Possible Solutions Power

MD20Q41, MD13Q41 specifications

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