What the flashing light means
The Power light can flash for several reasons:
•The printer cover is open.
•The printer is out of paper.
•A problem exists with the printer, such as a paper jam or a problem with a print cartridge.
For information about clearing a paper jam, see Paper jam.
If an error message appears
Read the error message that explains the problem and its solution.
If no error message appears
Check the status of the printer by using the printer tools. To gain access to the tools, open the Printer Properties dialog box, click the Features tab, and then click the Printer services button.
Use the printer tools to perform the following tasks:
•View estimated ink levels.
•Clean the print cartridges.
•Calibrate the printer.
•Print a test page.
•Perform other functions as needed.
Printer does not print
•Verify the following
•Unable to print
•If the printer still does not print
Verify the following
Verify the following conditions if the printer is not printing:
•The printer is connected to the power source.
•The cable connections are secure.
•The printer is turned on.
•The print cartridges are the correct print cartridges for the printer and are properly installed.
For more information, see Print cartridges and Installation instructions.
•The paper or other media is correctly loaded in the paper tray.
•The printer cover is closed.
•The rear access door is attached.
Troubleshooting
Printer does not print | 65 |
