Manuals
/
HP
/
Computer Equipment
/
Printer
HP
manual
HP Deskjet D1500 series Windows Help
Models:
D1500
1
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
113
Download
113 pages
16.59 Kb
1
2
3
4
5
6
7
8
9
Troubleshooting
Specs
Install
Error messages
Material safety data sheets
Set default print settings
LED indicator statement
Maintenance
Print cartridge problems
Accessibility
Page 1
Image 1
HP Deskjet D1500 series
Windows Help
Page 1
Page 2
Page 1
Image 1
Page 1
Page 2
Contents
HP Deskjet D1500 series Windows Help
HP Deskjet D1500 Printer series
Hewlett-Packard Company notices
Accessibility
Acknowledgements
Visual
Contents
Printer software
Maintenance
Troubleshooting
Technical information
HP support
Section
Welcome
HP inkjet supplies recycling program
Special features
Printer at a glance
Get started
Paper tray
Power button and light
To unfold the paper tray
Unfold the paper tray
Use the paper tray
Print cartridges
Replace print cartridges
Ink-backup mode
Exit ink-backup mode
Ink-backup mode output
To remove plastic tape from a print cartridge
USB
Connect the printer
Print borderless photos
Print photos
Orientation Portrait or Landscape
Print
Print photos with a border
Small photos
HP Real Life Technologies photo fix
To change the HP Real Life Technologies setting
Exif Print
To print Exif Print-enhanced photos
Store and handle photo paper
Save money and ink when printing photos
Storage
Handling
Print e-mail
Print other documents
Print documents
Print letters
Click the Printing Shortcuts tab
Print envelopes
Print postcards
Print index cards and other small media
Print labels
Print brochures
Print transparencies
Print Quality Best
Print greeting cards
Two-sided printing Manual
Greeting cards
Print Quality Normal
Print booklets
Left Edge Booklet Right Edge Booklet
Paper Type Plain paper Orientation Portrait or Landscape
Print posters
Print iron-on transfers
Click Printer Features, and then set Mirror Image to On
Print a test
Printing tips
Printing shortcuts
Delete printing shortcuts
Create printing shortcuts
Use printing shortcuts
To create a printing shortcut
Fast/Economical printing
Set the page order
To set the page order
Click Document Options, and then click Layout Options
Print in grayscale
Print multiple pages on a single sheet of paper
To print multiple pages on a single sheet of paper
To print in grayscale
General Everyday printing
Two-sided printing
Print preview
Select a paper type
Set a custom paper size
Change the print speed or quality
To define a custom paper size
Maximum dpi
Print resolution
Bound two-sided documents
Resize a document
To resize a document for a different paper size
To print a two-sided document with a book binding
Flip Pages Up Preserve Layout
Print a Web
To print a Web
Presentation printing
Set default print settings
Make the HP Deskjet the default printer
Printer software
Printer Properties dialog box
To change the default print settings
To open the Printer Properties dialog box
Whats This? help
Download printer software updates
Install print cartridges
Maintenance
Print cartridges
Selection numbers
To install a print cartridge
Installation instructions
Printing with one print cartridge
Slide the print cartridge out of the carriage
To align print cartridges
Align the print cartridges
View estimated ink levels
Automatically clean print cartridges
Maintain the printer body
Manually clean print cartridges
Remove ink from your skin and clothing
To remove smudges, stains, or dried ink from the exterior
To manually clean print cartridge contacts
To prepare to clean
Maintain print cartridges
To open the printer Toolbox
Printer Toolbox
To order print cartridges from your desktop
Shop for ink supplies
Error messages
Troubleshooting
Print cartridge error messages
Incorrect print cartridge or print cartridge missing
Print cartridge carriage is stuck
Print cartridge problem message
Print cartridge is in the wrong slot
Non-HP print cartridges
Previously used genuine HP cartridge
Solution 2 Contact HP customer support
Original HP ink depleted
Low on ink
Printing in ink-backup mode
To set the paper size in Microsoft Word
Paper Mismatch or Paper Size message
There was an error writing to USB port
Installation problems
Installation program stops
Out of paper
Unknown Device message displays
Solution To resolve the problem
To reinstall the printer software
Power light is on or flashing
Printer name does not appear
If no error message appears
If an error message appears
Printer does not print
What the flashing light means
Solution 2 Print a test
Solution 1 Make sure the printer is turned on
Unable to print
Solution 4 Check the printer cable connection
Solution 3 Clear the print queue
To clear the print queue
To disconnect and reconnect the USB cable
To verify that the product is set as the default printer
Solution 5 Verify the printer driver configuration
To verify the print driver
Solution 7 Clear the print queue manually
Solution 6 Check if the printer is paused or offline
To check if the printer is paused or offline
To clear the print queue manually
To stop and restart the print spooler
Solution 8 Restart the print spooler
To verify the software application
To print from Notepad
Document prints slowly
Print cartridge problems
If the printer still does not print
Solution 1 Remove and reinstall the print cartridges
Resolving print cartridge error messages
To verify and install the correct print cartridges
Solution 3 Print in ink-backup mode
Solution 2 Clean the print cartridge contacts
Solution 2 Clear any paper jams
Solution 1 Turn the power off and on
Print cartridge carriage is stalled
To turn off the printer
Solution 4 Verify the power source
Solution 3 Move the printer carriage
To verify the power source
To move the printer carriage
Solution 5 Remove and reinstall the print cartridges
Paper problems
Paper jam
To clear a paper jam
Printer does not feed paper
Solution 2 Check the rear door of the printer
Solution 1 Make sure the paper tray is not empty
Solution 3 Check the paper
To check the paper in the paper tray
Paper type
To set the paper size
Solution 5 Clean the rollers
Solution 4 Use the HP Paper Feed Cleaning Kit
Solution 6 Contact HP support for service
To clean the rollers
Printer prints on multiple sheets at once
Photos do not print correctly
Problems with borderless documents
Check the paper tray
Check the printer properties
Image is printed at an angle
Borderless printing guidelines
Fading occurs on the edges of a photo
Streaks appear in a light portion of a photo
Photo has an unwanted border
For small photo paper with a tear-off tab
For small photo paper
Print quality is poor
Solution 2 Check the paper loaded in the input tray
Solution 1 HP recommends using genuine HP print cartridges
Wrong, inaccurate, or bleeding colors
Solution 4 Check to see if the product is in ink-backup mode
Solution 3 Check the paper type
Solution 6 Clean the print cartridges
Solution 5 Check the print settings
Ink is not filling the text or graphics completely
Solution 4 Clean the print cartridges
Solution 2 Check the print settings
Solution 2 Check the print quality setting
Solution 1 Check the paper type
Solution 3 Rotate the image
Solution 4 Clean the print cartridge nozzles
Solution 1 Make sure the paper is loaded correctly
Printouts have horizontal streaks or lines
Solution 1 Check the print settings
Solution 5 Clean the print cartridges
Solution 2 Check the paper type
Printouts are faded or have dull colors
Printouts seem blurry or fuzzy
Solution 3 Clean the print cartridges
Printouts are slanted or skewed
Solution 2 Check the resolution of the image
Printouts have vertical streaks
Ink streaks on the back of the paper
Document is misprinted
Paper is not picked up from the input tray Solution
Text and images are misaligned
Text edges are jagged
Document does not reflect the new print settings
If you continue to have problems
Document is printed off-center or at an angle
Envelope is printed at an angle
HP support
Ink cartridge warranty information
After the phone support period
Phone support period Placing a call
Technical information
Printer specifications
Paper use
Material safety data sheets
Plastics
Recycling program
Environmental product stewardship program 103
Appendix B
FCC statement
LED indicator statement
Technical information
HP Deskjet D1500 Printer series declaration of conformity
Index
Index
109
USB
Top
Page
Image
Contents
