
Chapter 11
Print quality is poor
If you are having problems with print quality, try the solutions in this section and observe the following guidelines:
•Replace refilled or empty cartridges.
•Check the device settings to make sure that the print mode and paper selection is correct for the paper and the task.
For more information, see Select a paper type.
•Print and evaluate a
For more information, see Print a test page.
If the
•Clean the print cartridges automatically. For more information, see Automatically clean print cartridges.
•If there are ink streaks in your prints, clean the electrical contacts. For more information, see Manually clean print cartridges.
•Replace the print cartridge. For more information, see Replace print cartridges.
•If the
For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support.
This section contains the following topics:
•Wrong, inaccurate, or bleeding colors
•Ink is not filling the text or graphics completely
•The printout has a horizontal band of distortion near the bottom of a borderless print
•Printouts have horizontal streaks or lines
•Printouts are faded or have dull colors
•Printouts seem blurry or fuzzy
•Printouts have vertical streaks
•Printouts are slanted or skewed
•Ink streaks on the back of the paper
•Paper is not picked up from the input tray
•The text edges are jagged
Troubleshooting
86 Troubleshooting