Chapter 11

Print quality is poor

If you are having problems with print quality, try the solutions in this section and observe the following guidelines:

Replace refilled or empty cartridges.

Check the device settings to make sure that the print mode and paper selection is correct for the paper and the task.

For more information, see Select a paper type.

Print and evaluate a self-test.

For more information, see Print a test page.

If the self-test shows a defect, try the following:

Clean the print cartridges automatically. For more information, see Automatically clean print cartridges.

If there are ink streaks in your prints, clean the electrical contacts. For more information, see Manually clean print cartridges.

Replace the print cartridge. For more information, see Replace print cartridges.

If the self-test does not show a problem, investigate other causes, such as the image file or software program.

For additional print cartridge troubleshooting, visit the HP Web site at www.hp.com/ support.

This section contains the following topics:

Wrong, inaccurate, or bleeding colors

Ink is not filling the text or graphics completely

The printout has a horizontal band of distortion near the bottom of a borderless print

Printouts have horizontal streaks or lines

Printouts are faded or have dull colors

Printouts seem blurry or fuzzy

Printouts have vertical streaks

Printouts are slanted or skewed

Ink streaks on the back of the paper

Paper is not picked up from the input tray

The text edges are jagged

Troubleshooting

86 Troubleshooting

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HP D1500 manual Print quality is poor