Document is misprinted, Text and images are misaligned | HP D1500

Paper is not picked up from the input tray

Solution:

Do one of the following:

•If the product is out of paper or there are only a few sheets remaining, load more paper in the input tray.

•If there is paper in the input tray:

•Remove the stack of paper from the input tray and verify that all the paper in the input tray is the same size and type.

•Replace any paper that is ripped, dusty, wrinkled, or bent.

If the paper is curled, uncurl the paper by gently bending it in the opposite direction of the curl or replace the paper.

•Tap the stack of paper on a flat surface to align the edges.

•Verify that the stack of paper contains between 10 and 25 sheets of paper.

•Reload the paper into the input tray.

Follow the prompts on the display to continue.

Cause: There was not enough paper in the input tray.

The text edges are jagged

Try the following solutions if the text in your printouts is not sharp and the edges are rough.

Solution: Use TrueType or OpenType fonts to ensure that the product is able to print smooth fonts. When selecting a font, look for the TrueType or OpenType icon.

Some software applications offer custom fonts that have jagged edges when enlarged or printed. Also, if you want to print bitmapped text, it might have jagged edges when enlarged or printed.

Cause: The font was a custom size.

Document is misprinted

•Text and images are misaligned

•Document is printed off-center or at an angle

•Parts of the document are missing or printed in the wrong place

•Envelope is printed at an angle

•Document does not reflect the new print settings

Text and images are misaligned

If the text and images on your printouts are misaligned, then align the print cartridges. For more information on aligning print cartridges, see Align the print cartridges.

Document is misprinted

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Troubleshooting

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HP D1500 manual Document is misprinted, Text and images are misaligned, Paper is not picked up from the input tray Solution

Contents

HP Deskjet D1500 series Windows Help HP Deskjet D1500 Printer series Accessibility Hewlett-Packard Company noticesAcknowledgements Visual Contents Maintenance Printer software Troubleshooting HP support Technical information Welcome Section HP inkjet supplies recycling program Special features Get started Printer at a glance Power button and light Paper tray Unfold the paper tray To unfold the paper tray Use the paper tray Print cartridgesReplace print cartridges Ink-backup mode Exit ink-backup mode Ink-backup mode outputTo remove plastic tape from a print cartridge Connect the printer USB Print photos Print borderless photos Print Orientation Portrait or Landscape Print photos with a border Small photos To change the HP Real Life Technologies setting HP Real Life Technologies photo fixExif Print To print Exif Print-enhanced photos Save money and ink when printing photos Store and handle photo paperStorage Handling Print other documents Print e-mail Print documents Print letters Print envelopes Click the Printing Shortcuts tab Print postcards Print index cards and other small media Print labels Print transparencies Print brochures Print greeting cards Print Quality BestTwo-sided printing Manual Greeting cards Print booklets Print Quality Normal Left Edge Booklet Right Edge Booklet Print posters Paper Type Plain paper Orientation Portrait or Landscape Print iron-on transfers Click Printer Features, and then set Mirror Image to On Print a test Printing tipsPrinting shortcuts Create printing shortcuts Delete printing shortcutsUse printing shortcuts To create a printing shortcut Set the page order Fast/Economical printingTo set the page order Click Document Options, and then click Layout Options Print multiple pages on a single sheet of paper Print in grayscaleTo print multiple pages on a single sheet of paper To print in grayscale General Everyday printing Two-sided printingPrint preview Set a custom paper size Select a paper typeChange the print speed or quality To define a custom paper size Print resolution Maximum dpi Resize a document Bound two-sided documentsTo resize a document for a different paper size To print a two-sided document with a book binding Flip Pages Up Preserve Layout Print a WebTo print a Web Presentation printing Set default print settings Make the HP Deskjet the default printerPrinter software Printer Properties dialog box To change the default print settingsTo open the Printer Properties dialog box Download printer software updates Whats This? help Maintenance Install print cartridgesPrint cartridges Selection numbers To install a print cartridge Installation instructionsPrinting with one print cartridge Slide the print cartridge out of the carriage Align the print cartridges To align print cartridges Automatically clean print cartridges View estimated ink levels Manually clean print cartridges Maintain the printer bodyRemove ink from your skin and clothing To remove smudges, stains, or dried ink from the exterior To manually clean print cartridge contacts To prepare to cleanMaintain print cartridges Printer Toolbox To open the printer Toolbox Shop for ink supplies To order print cartridges from your desktop Troubleshooting Error messagesPrint cartridge error messages Incorrect print cartridge or print cartridge missing Print cartridge problem message Print cartridge carriage is stuckPrint cartridge is in the wrong slot Non-HP print cartridges Previously used genuine HP cartridge Solution 2 Contact HP customer supportOriginal HP ink depleted Printing in ink-backup mode Low on ink Paper Mismatch or Paper Size message To set the paper size in Microsoft Word Installation problems There was an error writing to USB portInstallation program stops Out of paper Solution To resolve the problem Unknown Device message displays To reinstall the printer software Power light is on or flashingPrinter name does not appear If an error message appears If no error message appearsPrinter does not print What the flashing light means Solution 2 Print a test Solution 1 Make sure the printer is turned onUnable to print Solution 3 Clear the print queue Solution 4 Check the printer cable connectionTo clear the print queue To disconnect and reconnect the USB cable To verify that the product is set as the default printer Solution 5 Verify the printer driver configurationTo verify the print driver Solution 6 Check if the printer is paused or offline Solution 7 Clear the print queue manuallyTo check if the printer is paused or offline To clear the print queue manually Solution 8 Restart the print spooler To stop and restart the print spoolerTo verify the software application To print from Notepad Document prints slowly Print cartridge problemsIf the printer still does not print Solution 1 Remove and reinstall the print cartridges Resolving print cartridge error messagesTo verify and install the correct print cartridges Solution 2 Clean the print cartridge contacts Solution 3 Print in ink-backup mode Solution 1 Turn the power off and on Solution 2 Clear any paper jamsPrint cartridge carriage is stalled To turn off the printer Solution 3 Move the printer carriage Solution 4 Verify the power sourceTo verify the power source To move the printer carriage Paper problems Solution 5 Remove and reinstall the print cartridgesPaper jam To clear a paper jam Printer does not feed paper Solution 1 Make sure the paper tray is not empty Solution 2 Check the rear door of the printerSolution 3 Check the paper To check the paper in the paper tray To set the paper size Paper type Solution 4 Use the HP Paper Feed Cleaning Kit Solution 5 Clean the rollers Solution 6 Contact HP support for service To clean the rollersPrinter prints on multiple sheets at once Problems with borderless documents Photos do not print correctlyCheck the paper tray Check the printer properties Borderless printing guidelines Image is printed at an angle Fading occurs on the edges of a photo Streaks appear in a light portion of a photoPhoto has an unwanted border For small photo paper For small photo paper with a tear-off tab Print quality is poor Solution 2 Check the paper loaded in the input tray Solution 1 HP recommends using genuine HP print cartridgesWrong, inaccurate, or bleeding colors Solution 3 Check the paper type Solution 4 Check to see if the product is in ink-backup mode Solution 6 Clean the print cartridges Solution 5 Check the print settingsInk is not filling the text or graphics completely Solution 2 Check the print settings Solution 4 Clean the print cartridges Solution 2 Check the print quality setting Solution 1 Check the paper typeSolution 3 Rotate the image Solution 4 Clean the print cartridge nozzles Solution 1 Make sure the paper is loaded correctlyPrintouts have horizontal streaks or lines Solution 5 Clean the print cartridges Solution 1 Check the print settingsSolution 2 Check the paper type Printouts are faded or have dull colors Solution 3 Clean the print cartridges Printouts seem blurry or fuzzy Printouts are slanted or skewed Solution 2 Check the resolution of the imagePrintouts have vertical streaks Ink streaks on the back of the paper Paper is not picked up from the input tray Solution Document is misprintedText and images are misaligned Text edges are jagged If you continue to have problems Document does not reflect the new print settingsDocument is printed off-center or at an angle Envelope is printed at an angle Ink cartridge warranty information HP support Phone support period Placing a call After the phone support period Printer specifications Technical information Material safety data sheets Paper usePlastics Recycling program Environmental product stewardship program 103 Appendix B LED indicator statement FCC statement Technical information HP Deskjet D1500 Printer series declaration of conformity Index Index 109 USB